Payments Officer

CQUniversity; Rockhampton Regional; On-site; AUD 92,000 - 97,000; Full time

Benefits offered by this job

17% superannuation

6 weeks annual leave

10 days personal/sick leave

Carer’s leave

Engaged service leave

Professional development

Paid parental leave

Employee Assistance Program

Fitness Passport

Job summary

CQUniversity in Rockhampton invites applications for a Payments Officer within the Finance Operations Team. You will process incoming funds, manage payment runs and currency transactions, ensuring compliance and accurate reporting.

Role requires associate diploma level qualification or equivalent experience, solid accounting knowledge, and strong communication to support staff and students while driving efficiency.

Qualifications

• Completion of an associate diploma level qualification with relevant work-related experience; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated knowledge of accounting principles and financial processes, including accounts payable, accounts receivable, and reconciliations.
• Strong communication, customer service, and stakeholder engagement skills, with the ability to respond professionally to enquiries and resolve issues.
• Proven ability to manage competing priorities, work collaboratively, and utilise financial systems and business software in a complex environment.

Responsibilities

• Process incoming funds and payment runs accurately.
• Perform reconciliations and general financial administration tasks.
• Provide cashiering support and high-quality service to staff, students and stakeholders.
• Contribute to process improvements within the Finance Operations Team.

Skills

Communication

Customer service

Stakeholder engagement

Financial systems

Education

Associate Diploma

Tools

Financial software

Job description

1d ago , from Central Queensland University

• Total Remuneration $91,663 to $96,819 pa (including salary of $77,457 to $81,814 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

About this Opportunity

• Continuing, Full-Time
• Corporate Services Directorate
• CQUniversity Rockhampton
• Higher Education Worker Level 4
• Total Remuneration $91,663 to $96,819 pa (including salary of $77,457 to $81,814 plus 17% superannuation and leave loading)

Working at CQUniversity

Join CQUniversity's Finance Directorate, where you'll contribute to key functions including financial monitoring and performance, procurement, purchasing, accounts management, and compliance. Within the Financial Accounting and Operations Team, you'll help deliver essential financial services that support the University's operations, ensuring strong financial governance, effective reporting, and continuous improvement across the organisation.

As a Payments Officer, you will play an important role in supporting the University's banking and payment functions through the accurate processing of incoming funds, payment runs, and foreign currency transactions. You will ensure compliance with audit and legislative requirements, perform reconciliations and financial administration activities, provide cashiering support and guidance, and deliver high-quality customer service to staff, students, and stakeholders. Working collaboratively within the Finance Operations Team, you will also contribute to process improvements that enhance efficiency, accuracy, and service delivery.

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund)
• 6 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Completion of an associate diploma level qualification with relevant work-related experience; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated knowledge of accounting principles and financial processes, including accounts payable, accounts receivable, and reconciliations.
• Strong communication, customer service, and stakeholder engagement skills, with the ability to respond professionally to enquiries and resolve issues.
• Proven ability to manage competing priorities, work collaboratively, and utilise financial systems and business software in a complex environment.

Pre-Employment Checks

Appointment to this role is subject to satisfactory pre-employment checks, which may include a National Police Check and/or Working with Children Check (where applicable).

The University is committed to providing a safe, inclusive and respectful environment where its members can study, work and live free from gender-based violence. In line with our organisational values and regulatory obligations, applicants may be required to declare any past or current allegations, investigations or findings relating to gender-based violence.

The successful candidate may also be required to demonstrate that they meet the “fit and proper person” criteria as required under applicable legislation and regulatory frameworks (including ASQA requirements where relevant).

Our Commitment to Inclusion

At CQUniversity, inclusivity is at the heart of who we are. We are committed to creating a workplace where everyone feels respected, supported and empowered to succeed regardless of background or ability.

We advance reconciliation through our Stretch Reconciliation Action Plan (RAP), First Nations Workforce Strategy and our First Nations Cultural Competency Framework, strengthening opportunities for First Nations peoples and embedding cultural respect across our organisation.

Through our Disability-Informed Action Plan, we continue to enhance accessibility and inclusion across our University. As a recognised member of the Hidden Disabilities Sunflower Program, we actively promote awareness and understanding of non‑visible disabilities, helping to ensure everyone can bring their whole selves to work and thrive.

CQUniversity is also committed to providing an accessible, equitable and inclusive recruitment and selection process. The University will provide reasonable adjustments throughout the recruitment, selection, appointment and onboarding process to ensure people with disability can participate on an equal basis with others.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post‑study work rights are encouraged to apply.