Patient Services Team Lead - Reception & Administration

Salisbury NHS Foundation Trust; City of Salisbury; On-site; AUD 55,000 - 61,000; Full time

Job summary

A prominent healthcare organization in City of Salisbury is seeking a dedicated Reception Team Leader to oversee the reception team, ensuring friendly and efficient patient care. Ideal candidates will have experience in staff management and excellent communication skills, along with a commitment to the organization's vision and values. The role offers a salary ranging from £27,485 to £30,162 annually, depending on experience.

Benefits

NHS discounts

Minimum of 35 days paid holiday

Generous pension scheme

Qualifications

• Experience of staff and office management as a Team Leader or Supervisor.
• Ability to deal with sensitive issues with staff, patients, and their relatives.
• Knowledge of NHS administrative procedures.

Responsibilities

• Overseeing the daily operations of the reception and notes preparation areas.
• Motivating and inspiring the Reception Team to achieve their goals.
• Supporting frontline staff by covering reception desks as needed.

Skills

Staff management

Excellent communication

Problem-solving

Education

GCSE English Language and Math Grade C or above

Level 3 Apprenticeship in Team Leadership

ECDL or equivalent computer literacy

Tools

Microsoft Office

Job description

A prominent healthcare organization in City of Salisbury is seeking a dedicated Reception Team Leader to oversee the reception team, ensuring friendly and efficient patient care. Ideal candidates will have experience in staff management and excellent communication skills, along with a commitment to the organization's vision and values. The role offers a salary ranging from £27,485 to £30,162 annually, depending on experience.