Pathology Collector

QML Pathology; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flare Benefits discounts

Fitness Passport

Corporate health insurance discounts

Novated leasing

Salary packaging options

Employee Assistance Program

Discounted childcare

Online learning courses

Job summary

QML Pathology in Toowoomba is seeking a Pathology Collector to join our frontline team. You will welcome patients, perform venepuncture, collect specimens and assist with diagnostic tests while maintaining high-quality patient care.

The role includes a 6-week paid training program delivered by Healius, with full-time availability in the first 2 weeks and a minimum of 25 hours weekly thereafter. A supportive team environment is offered in a busy pathology setting.

Qualifications

• Previous pathology collection experience is highly regarded, or a background in healthcare, aged care, disability support, nursing or customer service.
• Certificate III in Pathology Collection preferred.
• Strong communication skills and comfortable building trust with patients.
• Ability to follow procedures, manage priorities and work independently.
• Willingness to learn, adapt and contribute as part of a team.
• A WWCC is required, or willingness to obtain one prior to starting.
• Evidence of immunisation requirements, including Hepatitis B.
• Live within a 45km radius of the collection centre/location (25km for metropolitan areas).

Responsibilities

• Welcome patients, manage waiting room and explain collection procedures with care and professionalism.
• Perform venepuncture and collect other pathology specimens.
• Conduct diagnostic tests such as ECGs, blood pressure monitoring and Holter monitoring as required.
• Maintain accurate patient records and registers of specimens collected.
• Prepare, pre-sort and package specimens for transport to laboratories.
• Manage patient communications and take payments where required.
• Maintain collection supplies and a safe, clean and professional environment.

Skills

Communication skills

Customer service

Independent worker

Attention to detail

Education

Certificate III in Pathology Collection

Job description

Job Reference: 22583

Brand: QML Pathology

Location: Toowoomba

Job Type: Permanent Full Time - 38 hours per week

Schedule: 6am to 2pm Monday - Friday (some weekends available may be available)

Join one of Australia's leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians.

Every pathology sample collected helps us deliver high-quality diagnostic services that help clinicians make informed decisions and support better health outcomes. Whether you're an experienced Pathology Collector or eager to pursue pathology collection as a career, this is a rewarding role where you can make a positive impact in your local community.

About The Role

A Pathology Collector plays an important role in a patient's healthcare journey. As a frontline representative of the organisation, you'll interact directly with patients to take blood samples, collect other pathology specimens and perform diagnostic tests. You'll help create a positive patient experience while ensuring all samples are collected and handled accurately in accordance with documented procedures and quality requirements.

Key responsibilities:

• Welcome patients, provide waiting room management and explain collection procedures with care and professionalism
• Perform venepuncture procedures (taking blood samples directly from patients) and collect other pathology specimens
• Conduct diagnostic tests such as ECGs, blood pressure monitoring and Holter monitoring as required
• Maintain accurate patient records and registers of specimens collected
• Prepare, pre-sort and package specimens ready for transport to laboratories
• Manage patient communications and take payments where required
• Maintain collection supplies and a safe, clean and professional environment

About You

Previous experience as a Pathology Collector will be highly regarded, however, we also welcome applications from those with a background in healthcare, aged care, disability support, or customer-facing roles where providing a high-level of care and service is a core part of the role.

• Previous pathology collection experience (highly regarded) OR a background in healthcare, aged care, disability support, nursing or customer service
• Certificate III in Pathology Collection (preferred)
• Strong communication skills and comfortable building trust and rapport with patients
• The ability to follow procedures, manage priorities and work independently
• A willingness to learn, adapt and contribute as part of a team environment
• A valid Working With Children Check (WWCC), or willingness to obtain one prior to commencing employment
• Ability to provide evidence of immunisation requirements, including Hepatitis B
• Live within a 45km radius of the collection centre/location (25km for metropolitan areas)

This role requires completion of a 6-week paid training program designed to build the skills and knowledge needed to succeed as a Pathology Collector. Training requires full-time availability for the first 2 weeks, followed by a minimum of 25 hours per week for the remaining 4 weeks. Training is delivered internally by Healius as part of your onboarding and may be accelerated based on previous experience.

About Us

QML Pathology is a leading pathology and diagnostic services provider and part of the broader Healius Pathology Network. Healius operates more than 80 medical laboratories and approximately 2,000 patient collection centres across metropolitan, regional and remote communities throughout Australia, processing approximately one in four Medicare-funded pathology tests in Australia each year.

Benefits, Perks And Wellbeing

We offer a range of benefits designed to support your wellbeing, lifestyle and career, including:

• Access to retailer discounts and perks through Flare Benefits
• Health and financial benefits, including access to Fitness Passport, corporate health insurance discounts, banking benefits, novated leasing and salary packaging options
• Employee Assistance Program (EAP) for free and confidential wellbeing support
• Discounted childcare and babysitting services through Kiddo
• Access to online learning courses to support your career growth and development

Our Commitment to Diversity and Inclusion

Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. All applicants are assessed equitably based on their ability to meet the requirements of the role.

Healius is part of the Commonwealth Government’s Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and those with Australian Defence Force (ADF) experience.