Parts Interpreter at Burson

Burson; Kyneton; On-site; AUD 50,000 - 58,000; Full time

Benefits offered by this job

Diverse career opportunities

Discounts across Bapcor products

Industry leading work-life balance

Paid birthday leave

Wellbeing support

Job summary

Burson in Kyneton, VIC is seeking a Full-time, on-site Customer Sales Associate to join our automotive parts team. You will handle inbound phone and online sales, assist customers in-store, and manage stock receipts and order processing.

Ideal candidates are enthusiastic about auto parts with strong communication and a neat, professional appearance. Experience with European vehicles is a plus; a positive attitude and neat phone manner are essential.

Qualifications

• Exceptional communication skills
• A customer service champion
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate
• Ability to translate technical problems to simple solutions
• Background in European vehicles would be an advantage

Responsibilities

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Skills

Exceptional communication skills

Customer service champion

Experience or passion for auto parts

Well presented

Great phone manner

Ability to influence & negotiate

Translate technical problems to simple

Background in European vehicles

Job description

This Full time on site position offers great opportunities for career growth.

Location: Kyneton, VIC, AU.

Company Description

Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment Australian Owned & Operated, we have over 220 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts. With first class knowledge and service, we are your local mechanical parts supplier. You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks. We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service. In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand. We are committed to creating a safe, inclusive environment where our people can thrive and do their best work. We’re also passionate about our delivering for our customers, and living our values of: We do the right thing We are in it together We give a damn We get it done.

Key Responsibilities

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Qualifications

• Exceptional communication skills
• A customer service champion
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate
• Ability to translate technical problems to simple solutions
• Background in European vehicles would be an advantage

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

Benefits/Perks

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
• Paid birthday leave
• Wellbeing support Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible.

If you need to inquire about reasonable accommodation for the application process, please email [e-mail].

All applications should be submitted directly by candidates.