Parts Exchange Coordinator

Liebherr Group; Bakers Creek; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading engineering company in Queensland is looking for a candidate to coordinate parts ordering, manage repairs, and ensure high customer service standards. The role includes maintaining repair data, managing returns, and producing various reports. Applicants should have excellent organizational skills and proficiency in Microsoft Office. The company offers diverse employee benefits and opportunities for career progression.

Benefits

Annual reviews

Service and manager rewards

Career progression

Generous employee benefits

Wide range of company discounts

Qualifications

• Excellent organisational and coordination skills.
• Time management skills with a high level of accuracy.
• A sound knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Highly customer service focused.

Responsibilities

• Manage core returns.
• Coordinate parts ordering, receipting, inspection, and allocation.
• Maintain repair status and Machine Card data in systems.
• Complete SMU updates and component change-out entries.
• Produce reports related to core, UXC, and data audit.
• Support shutdown planning from a parts perspective.
• Monitor APR fulfilment and second invoicing.
• Manage radiator repairs and forecasting.

Skills

Organizational skills

Time management

Microsoft Office knowledge

Communication skills

Customer service focus

Job description

Key Responsibilities

Key Responsibilities

• Manage core returns.
• Coordinate parts ordering, receipting, inspection, and allocation.
• Maintain repair status and Machine Card data in Liebherr systems.
• Complete SMU updates, modules, and component change-out entries.
• Produce core, LTP, UXC, radiator, and data audit reports.
• Support shutdown planning from a parts and component perspective.
• Monitor APR fulfilment (5DE, 5EE) and second invoicing.
• Manage radiator repairs and forecasting.

About You

About you

• Excellent organisational and coordination skills
• Time management skills with a high level of accuracy and attention to detail
• Have a sound knowledge of Microsoft Office
• Strong communication and interpersonal skills
• Highly customer service focused to be able to negotiate positive outcomes and build relationships and trust

Benefits

Benefits

• Financial stability | annual reviews | service & manager rewards | career progression
• Join a dynamic and safety focused team
• Generous employee benefits, ability to purchase additional leave, paid parental leave, early access to LSL, wide range of company discounts and retail discount program

Diversity & Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long lasting relationships and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

How to Apply

Applications close 9th December 2025

Liebherr-Australia would like to thank you for submitting your application.

Candidates are advised that interviews may commence before the closing date.

No agencies or third parties please.

Only online applications will be accepted.

Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jodie Reed.

One Passion. Many Opportunities.