Parts & Accessories Manager

Geely Auto Australia; Sydney; On-site; AUD 150,000 - 230,000; Full time

Benefits offered by this job

Modern office with sit-stand desks

Convenient Macquarie Park location

Job summary

Geely Auto Australia is expanding its national parts and accessories function to support dealer success, customer experience, and business continuity. This role takes ownership of parts and accessories performance, including commercial outcomes and dealer profitability.

The Parts & Accessories Manager will lead a high-performing, data-driven operation focused on service delivery, operational excellence, and sustainable growth across the network.

Qualifications

• 5-7 years' experience in a parts leadership role within an automotive OEM, importer, or distributor environment.
• Demonstrated experience across operations and accessories/commercial programs.
• Solid understanding of wholesale and retail parts operations, pricing strategies, and dealer support frameworks.
• Proven ability to manage end-to-end parts and accessories lifecycle, including forecasting, procurement, pricing, and performance optimisation.
• Experience managing 3PL partners with SLA monitoring and escalation.
• ERP and DMS systems proficiency with data-driven improvements.
• Strong commercial acumen with ownership mindset.
• Experience driving dealer performance through programs and incentives.
• Excellent stakeholder management and communication skills.
• Experience building or scaling parts operations in new market or high-growth environment desirable.
• Familiarity with Australian Consumer Law and warranty-related parts processes.

Responsibilities

• Develop and execute a national parts and accessories strategy.
• Own and drive parts and accessories P&L performance.
• Define pricing strategies, commercial policies, and revenue growth initiatives.
• Lead development and expansion of accessories portfolio.
• Drive accessory attachment rate across vehicle sales.
• Collaborate with Sales, Marketing and Dealer Network teams to embed accessories into core strategy.
• Lead end-to-end parts supply chain management and inventory optimisation.
• Oversee supplier management, lead times, forecasting and procurement.
• Drive cost-to-serve reduction and optimise warehousing and logistics costs.
• Implement dealer incentive programs and performance frameworks.

Skills

Parts leadership

Automotive OEM experience

ERP/DMS proficiency

Commercial acumen

Stakeholder management

Education

Bachelor’s degree in Supply Chain, Logistics, Business, or related field

Tools

ERP systems

DMS systems

Job description

• Geely is a global leader in smart electric vehicles and automotive innovation.
• Own iconic brands like Geely Auto, Zeekr, Volvo, Polestar, Lotus, and hold a 17% stake in Aston Martin.
• With $100B+ assets and 140,000+ employees worldwide.
• 30,000+ engineers & designers across China, Sweden, the UK, the U.S., and Germany.
• 4,000+ sales/service locations worldwide.
• Fortune Global 500 company for 13 consecutive years.
• Pioneering AI-driven automotive solutions with one of the largest cloud computing center powers (1.02 Exaflops/sec).
• Geely’s Geespace launched 20 satellites to enable safe autonomous driving.
• World-class digitalisation and AI-driven manufacturing.
• Mission & Vision: A Sustainable Future, A Better World.
• Core Value: Truth-seeking & practical, hardworking & enterprising, collaborative & innovative.

Why This Role:

• As Geely Auto Australia enters a critical growth phase, building a robust, scalable, and commercially driven national parts and accessories function is essential to supporting dealer success, enhancing customer experience, and ensuring business continuity.
• This role goes beyond traditional parts operations, taking full ownership of both parts and accessories performance, including commercial outcomes, customer experience, and dealer profitability.
• The Parts & Accessories Manager will lead the development of a high-performing, data-driven, and customer-centric operation, ensuring strong service delivery, operational excellence, and sustainable business growth.

Key responsibilities:

• Develop and execute a national parts and accessories strategy, aligned with Geely Auto Australia’s overall business objectives.
• Own and drive parts and accessories P&L performance, including revenue, margin, cost control, and working capital optimisation.
• Define pricing strategies, commercial policies, and revenue growth initiatives across both parts and accessories.

Accessories & Growth

• Lead the development and expansion of the accessories (genuine and lifestyle products) portfolio, aligned with customer demand, market trends, and brand positioning.
• Possessing experience in developing high-quality attachments, being familiar with the relevant processes, and having the ability to design corresponding business models.
• Drive accessory attachment rate across vehicle sales by integrating accessories into the full customer journey (pre-sale, point-of-sale, and aftersales).
• Develop accessory campaigns, bundling strategies, and promotional programs to maximise revenue and dealer profitability.
• Collaborate closely with Sales, Marketing, and Dealer Network teams to embed accessories into core commercial strategy.

Supply Chain & Operations

• Lead end-to-end parts supply chain management to optimise stock levels, availability, and inventory accuracy, minimising shortages and excess inventory.
• Oversee supplier management, master data accuracy, lead times, forecasting, procurement, and pricing.
• Monitor and analyse inventory turnover, fill rates, and obsolete stock, and implement initiatives to improve efficiency.
• Develop advanced demand planning and forecasting capabilities to support business growth and reduce stock risk.
• Oversee performance and compliance of suppliers, 3PL warehousing, and logistics partners, ensuring SLA adherence and continuous improvement.
• Drive cost-to-serve reduction initiatives and optimise warehousing and logistics costs.
• Manage dealer parts policies, training, and performance, ensuring consistency across the network for parts ordering, stocking, and accessory fitment ratio.
• Drive continuous improvement through structured dealer performance reviews.
• Implement dealer incentive programs and performance frameworks to drive parts retention, service absorption, and accessory penetration.
• Collaborate with regional teams and dealers to identify opportunities to improve service quality and grow parts and accessories sales.

Process, Systems & Governance

• Develop, implement, and maintain national parts and accessories processes, procedures, and reporting frameworks.
• Build scalable operating models, systems integration, and governance structures to support long-term business growth.
• Coordinate with HQ and stakeholders to improve system integration and operational efficiency.

Quality, Warranty & Risk Management

• Oversee warranty returns, root-cause analysis for defective parts, and continuous quality improvement initiatives.
• Establish robust quality monitoring, recall support, and risk mitigation processes aligned with regulatory and brand standards.
• Ensure compliance with Australian Consumer Law and internal quality requirements.

Leadership & Stakeholder Management

• Supervise and develop parts team members, fostering a high-performance and collaborative culture.
• Act as the escalation point for complex dealer and customer issues.
• Influence and align cross-functional stakeholders (Sales, Aftersales, Finance, Marketing, HQ) to deliver integrated business outcomes.

Job Requirements:

• 5-7 years' experience in a parts leadership role within an automotive OEM, importer, or distributor environment.
• Demonstrated experience across both operations and accessories/commercial programs, with a strong understanding of accessory business drivers and customer behaviour.
• Solid understanding of wholesale and retail parts operations, pricing strategies, and dealer support frameworks.
• Proven ability to manage end-to-end parts and accessories lifecycle, including forecasting, procurement, pricing, and performance optimisation.
• Experience managing 3PL partners, including SLA monitoring, performance feedback, and escalation handling.
• Proficiency in ERP and DMS systems, with strong analytical capability to interpret data and drive business improvements.
• Strong commercial acumen with ownership mindset, able to balance revenue growth, cost control, and customer experience.
• Experience driving dealer performance through structured programs, incentives, and commercial frameworks.
• Excellent stakeholder management and communication skills, with the ability to influence both internal and external partners.
• Experience in building or scaling parts operations in a new market or high-growth environment is highly desirable.
• Familiarity with Australian Consumer Law and warranty-related parts processes.
• Bachelor’s degree or above in Supply Chain, Logistics, Business, or a related field.

Office & Transport & Others:

• Newly renovated modern office with electric adjustable sit-stand desks.
• Only a 4 mins walk from Macquarie Park Metro station to our office, easy driving access via A3, Epping Rd, and M2 nearby.