Partner Development Representative

Nearheal Pty; City of Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Nearheal Pty is looking for a qualified individual to play a key role in identifying and qualifying revenue opportunities within Xero's accounting and bookkeeping partner channel. You will manage both inbound and outbound activities to uncover potential, ensuring well-qualified prospects are efficiently handed over to the sales team.

The role supports a hybrid work model, allowing flexibility while collaborating closely with your team to share insights and strategies. Excellent communication and strong attention to detail are essential to excel in this position.

Qualifications

• Experience in a phone-based role, business development, lead qualification, or a similar commercial position.
• Strong discovery and qualification capabilities to assess partner needs.
• Excellent written and verbal communication skills.

Responsibilities

• Manage inbound and outbound activity across new enquiries and dormant leads.
• Ensure high-quality notes and clear qualification details in Salesforce.
• Deliver quality activated accounts to partner sales with strong context.

Skills

Phone-based role experience

Lead qualification

Business development

Communication skills

Attention to detail

Tools

Salesforce

Job description

You’ll play a key role in identifying and qualifying revenue opportunities within Xero's accounting and bookkeeping partner channel. The primary focus is on uncovering opportunity and handing over quality activated accounts to the sales team at the right time.

You’ll manage a mix of inbound and outbound activity, engaging both new and existing prospects to uncover potential. This includes responding to inbound Partner interest as well as proactively working outbound opportunities such as prior enquiries, dormant leads and other follow-up opportunities that may be ready to re-engage. You’ll act as an important bridge between Partner engagement and the sales team, using strong discovery, clear qualification and consistent follow up to ensure opportunities are progressed efficiently and handed over with context and momentum.

The team / how they connect

The Partner Development team identifies and qualifies prospects for Xero’s accounting and bookkeeping partner channel. Working in a highly cross-functional environment, the team collaborates closely with the sales team to ensure opportunities are well qualified, well documented, and set up for success.

Initially, you will focus on

• Managing inbound and outbound activity across new enquiries and dormant leads
• Vetting and qualifying prospects for Xero's accounting and bookkeeping partner channel
• Ensuring high-quality notes, clear qualification detail, and accurate next steps are kept in Salesforce
• Delivering quality activated accounts to partner sales or partner assist teams with strong context and momentum

Where and how you can work

Xero supports a hybrid working model, balancing the flexibility of working from home with regular opportunities to connect in the office. You will work from our modern office spaces, collaborating with your team during designated boost days to share insights and best practices.

Here are some of the things we are looking for

• You bring experience in a phone-based role, business development, lead qualification, or a similar commercial position
• A confident approach to managing both inbound and outbound calls in a consistent and timely way is natural to you
• You possess strong discovery and qualification capabilities to assess partner needs, readiness, and fit
• High ownership, a process-driven mindset, and a strong attention to detail guide your daily work
• Your excellent written and verbal communication skills help you build trust and rapport quickly with different stakeholders
• Comfort working within structured systems, dashboards, and CRM tools like Salesforce is something you feel confident with