Participation and Engagement Manager

Hockey ACT; Canberra; On-site; AUD 100,000 - 130,000; Full time

Job summary

Hockey ACT is seeking a Participation & Engagement Manager to drive high-quality service delivery to members and oversee hockey education and regional programs. You will lead development, school and umpiring programs, while ensuring competitions are planned and delivered effectively.

You will work with clubs to sustain programs and support governance with policy development and continuous improvement. Flexibility for weekends/evenings and a valid driver's licence are essential.

Qualifications

• Demonstrated experience in the sporting industry or similar management role.
• Experience in a relevant field such as Sports Management or Communications.
• Excellent communication, presentation and conflict management skills.
• Strong organisational skills and attention to detail.
• Proven ability to lead, prioritise and manage tasks across multiple areas.
• Ability to independently manage own workload, and the workload of three staff.
• Willingness to work weekends and evenings as required.
• Valid Driver's Licence and willingness to obtain ACT Working with Vulnerable Persons check.

Responsibilities

• Oversee development programs (e.g., junior and schools programs, education and umpiring).
• Manage and deliver competitions across formats and regional programs.
• Collaborate with clubs and members to ensure financial sustainability of member clubs.
• Support governance through policy development, review and implementation.
• Identify initiatives to raise competition standards and member experience.
• Promote inclusion and participation opportunities within ACT and surrounding areas.

Skills

Communication

Presentation

Conflict management

Organisational skills

Staff management

Workload management

Flexibility

Driver's licence

Working with Vulnerable Persons check

Weekend/evening availability

Job description

The Participation & Engagement Manager will play a key role ensuring that Hockey ACT delivers the highest possible standard of service delivery to members. The role also has oversight of the hook into hockey program, the school's program, regional hockey program, delivering the hockey education program and ensuring that all Hockey ACT competitions are planned for and delivered.

Key responsibilities

Oversee the management and delivery of the development programs, such as the junior hookintohockey program, schools' programs, education and umpiring, competitions (outdoor, indoor, social etc.) and the regional hockey program.

Work with clubs and members to ensure ongoing sustainability of programs and ensure the ongoing financial sustainability of Hockey ACT's member clubs.

Support organisational governance through the development, review and implementation of Hockey ACT policies, procedures and governance frameworks to ensure compliance, best practice and continuous organisational improvement.

Identify, recommend and implement initiatives that improve the standard of Hockey ACT competitions and member experience.

Develop understanding, awareness and procedures for greater inclusion and participation opportunities within the ACT and surrounds.

About you

Demonstrated experience working in the sporting industry or similar management position.

Experience in a relevant field e.g. Sports Management, Communications.

Excellent communication, presentation and conflict management skills.

Excellent organisational skills.

High level of enthusiasm with a positive and proactive approach.

Experience managing tasks across a number of different areas.

Ability to independently manage own workload, and the workload of three staff.

Flexibility to work weekends and evenings as required.

Valid Driver's Licence.

Current or a willingness to obtain an ACT Working with Vulnerable Persons check.

About us

Hockey ACT (HACT) is the not-for-profit state sporting organisation responsible for the development, governance, promotion and delivery of hockey programs within the ACT. HACT comprises of 22 member clubs and owns and operates two facilities The National Hockey Centre at Lyneham and Tuggeranong Hockey Park, Greenway. HACT is committed to fostering an inclusive and diverse community, with a strong emphasis on supporting initiatives such as Reconciliation, LGBTQ+ inclusion, mental health awareness through Livin for Hockey and breast cancer awareness.