Part-Time Tech-Savvy Retail Sales & Service Consultant

Telstra; Dapto; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Superannuation 12%

Telstra discounts

Brand partners access

Parental leave 16 weeks

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Learning programs

Job summary

Telstra Retail invites you to join as a Part Time Customer Service & Sales Consultant in DAPTO. You’ll help customers select products, activate services, and resolve basic issues while delivering Telstra’s renowned service standards.

You’ll act as a trusted tech advisor, guiding customers with the latest gadgets and services, and work with your team to achieve store goals. This role emphasizes flexibility and customer-centric solutions.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to think on your feet and tailor solutions.
• Strong drive to meet and exceed sales targets.
• Customer-facing experience is a plus, not required.

Responsibilities

• Deliver exceptional customer experiences by assisting with product selection and service activation.
• Be the go-to tech expert, staying up-to-date with Telstra products and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Customer-facing

Learning mindset

Job description

Telstra Retail invites you to join as a Part Time Customer Service & Sales Consultant in DAPTO. You’ll help customers select products, activate services, and resolve basic issues while delivering Telstra’s renowned service standards.

You’ll act as a trusted tech advisor, guiding customers with the latest gadgets and services, and work with your team to achieve store goals. This role emphasizes flexibility and customer-centric solutions.