Part time Shift Supervisor - Highpoint

Starbucks; City of Melbourne; On-site; AUD 42,000 - 55,000; Part time

Benefits offered by this job

Free coffee on shift

Partner discount 30%

Rewards & recognition programs

Referral program up to $1,000

Wellbeing support with two counselling

Fully paid training & development

Guaranteed hours & paid leave

Career growth pathways

Coffee Master training

Job summary

Starbucks Australia is hiring a Shift Supervisor for a permanent part-time role. The position focuses on keeping the store running smoothly, coaching the team, and delivering high-quality service with meaningful customer connections.

Benefits include free coffee on shift, a 30% partner discount, wellbeing support, paid training, and pathways for career growth within Starbucks Australia.

Qualifications

• Leadership experience in hospitality or quick service environments.
• Strong ability to connect with customers and teammates.
• High energy, enthusiasm and a can-do attitude.
• Ability to learn quickly and direct the work of others.

Responsibilities

• Lead and coach the team during shifts to ensure smooth operations.
• Deliver high-quality service and create memorable customer moments.
• Direct daily tasks, delegate duties and manage shift flow.
• Participate in training and development to grow as a leader.

Skills

Leadership

Team coaching

Customer service

Communication

Job description

Your next big career opportunity starts here! Join Starbucks Australia as a Shift Supervisor!

• Permanent Part-time role
• Fast-food Industry Award Rates

The Opportunity

Starbucks Shift Supervisors keep the store running like clockwork. They motivate and encourage the team throughout the shift, coaching them and delegating daily tasks. They role model and inspire the delivery of high-quality service while creating meaningful connections with customers and baristas alike.

• Free coffee while on shift and a 30% partner discount at all Starbucks Australia stores
• Reward & recognition programs, including STAR Moment Awards aligned to Starbucks values
• Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
• Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
• Permanent part‑time employment with guaranteed hours and paid leave entitlements
• Fully paid barista & shift supervisor training provided – no prior coffee experience required
• Grow your leadership skills – step into a role where you will develop real people leadership experience, with hands on training and ongoing support, you’ll build the skills and confidence needed to progress your career at Starbucks.
• Ongoing training and development pathways with opportunities for career growth
• Develop your skills and passion for coffee and become a Coffee Master

Job Description

To be a Starbucks Shift Supervisor:

We'd love to hear from people with:

• Leadership experience in the hospitality or quick service restaurant environment preferred
• A genuine passion for creating memorable and unique moments of connections with customers
• High levels of energy and enthusiasm with a can-do attitude
• Ability to learn quickly and direct the work of others

Our Purpose & Values

We create moments of connection that make our stores a customer’s Third Place. We’re committed to developing our partners to be their best and making a positive impact in the communities we touch.

Our values, Craft, Courage, Results, Belonging, and Joy — guide everything we do and create a culture where everyone can thrive.

Commitment to Diversity

Starbucks Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).

Next Steps in the recruitment process

We value the time you take to apply and are committed to responding to every applicant.

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