Part-Time Retail Tech Advisor: Customer Service & Sales

Telstra; Greater Bendigo; Sur place; AUD 44 000 - 47 000; Temps partiel

Avantages offerts par ce poste

Superannuation 12%

Telstra discounts

Parental leave 16 weeks

Flexible hours

Learning programs

Recognition rewards

Inclusive culture

Résumé du poste

Telstra Retail Bendigo MP is seeking a Part Time Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting basic issues, delivering positive experiences and upholding Telstra standards.

Join an iconic Aussie brand offering competitive hourly pay, 12% superannuation, generous discounts, extensive leave options, flexible hours, and a clear path for development in a diverse, inclusive team focused on customer outcomes.

Qualifications

• Strong communication and interpersonal skills for in-store support.
• Ability to assist customers with product selection and service activation.
• Adequate problem-solving to troubleshoot basic issues.
• Sales-minded approach to meet and exceed KPIs.
• Team player with a customer-focused mindset.

Responsabilités

• Provide frontline customer service in-store.
• Assist customers with product selection and service activations.
• Troubleshoot basic issues and resolve customer questions.
• Collaborate with teammates to achieve store goals.

Connaissances

Excellent communication

Customer service

Problem solving

Sales orientation

Team collaboration

Description du poste

Telstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MP

Location: Telstra Store Bendigo MP

Time Type: Part time

Job Description

Employment Type

Permanent

Closing Date

22 Oct 2026 11:59pm

Job Title

Telstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MP

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brandthat’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Hourly Rate:$33.33 per hour

*Junior rates apply for those under 20 years of age.

*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.

• Plus 12% Superannuation

• Generous Discounts:Enjoy 30% off Telstra servicesand exclusive offers with over 240 brands and partners.
• Leave Options:Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards:Benefit from performance rewardsand a range of recognition programs to celebrate your success.
• Inclusive Culture:Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

• Great Communication Skills:You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive:You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning:You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity:You have a can-do attitude, even when things get busy.
• Customer-Facing Experience:Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

How to Apply:

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!