Part-Time Product Operations Educator | Chadstone (Fixed-Term Contract, Late Night Availability)

lululemon; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon in Melbourne is seeking a Product Operations Educator to organize inventory, process shipments, and support guest experiences on the store floor.

You will work with RFID counts, stock replenishment, and omnichannel programs, while maintaining a safe, inclusive team environment and using in-store tech to drive efficient operations.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.
• Must be 18 years of age or older.

Responsibilities

• Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
• Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
• Receive and process product deliveries according to the company’s standards, such as folding, sorting, and hanging product to optimize space and productivity.
• Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
• Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
• Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
• Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest’s experience.
• Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
• Use in-store technology to support store operations and provide positive guest experiences.

Skills

Attention to Detail

Being Organized

Drive

Safety Orientation

Personal Responsibility

Inclusion & Diversity

Collaboration and Teamwork

Adaptability/Agility

Education

High school diploma or above

Job description

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Requirements

Description & Requirements

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond The Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Job Summary

Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards. Product Operation Educators receive and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product sell-through. They also support guests on the retail floor by providing service as required, or connecting the guest to another team member.

Core Responsibilities Of The Job

• Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
• Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
• Receive and process product deliveries according to the company’s standards, such as folding, sorting, and hanging product to optimize space and productivity.
• Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
• Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
• Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
• Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest’s experience.
• Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
• Use in-store technology to support store operations and provide positive guest experiences.

Job Requirements

Eligibility

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods
• Must be 18 years of age or older

Schedule/Availability

• The work schedule can vary based on store needs
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights, as well as weekends and holidays
• In addition, the schedule may include times when the store is closed to guests

Job Assets (i.e., nice to have; not required)

• Education: High school diploma/equivalent, or above
• Experience (not necessarily the only focus of a role): retail, distribution center, or warehouse operations related (for example, stocking or inventory processing experience)

What We Look For

• Attention to Detail: Is careful about detail and thorough in completing work tasks
• Being Organized: Prioritizes and completes assigned tasks efficiently and accurately
• Drive: Is self-motivated and determined to meet or exceed goals
• Safety Orientation: Is committed to complying with safety rules and guidelines
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

Work Context (e.g., environment, interactions, physical)

• Work involves moving through the store, sometimes on the sales floor with bright lights and loud music, and sometimes in areas with no windows or natural light
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other techology
• Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who needs a reasonable adjustment to perform the essential duties of the job is encouraged to discuss this with the Manager or People and Culture team member when arranging the interview so we can ensure an equitable, barrier-free application process.