Part-Time Educator | Robina

Lululemon Athletica; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Base pay

Bonus program

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Development programs

Job summary

lululemon is a retailer focused on yoga, running and athletic wear, offering a guest-centric store experience with strong product education and community connection.

Educators are the backbone of customer service, engaging guests, delivering product knowledge, and maintaining a welcoming, inclusive store environment that reflects lululemon values.

Qualifications

• Must be legally authorized to work in Australia.
• Must be able to travel to assigned store with reliable transport.
• Education and experience aligned with in-store guest experience.

Responsibilities

• Create world-class guest experience and connect with guests authentically.
• Provide top-quality product education and speak to lululemon culture.
• Perform storefront tasks: restock, presentation, and clean as required.
• Support store operations and participate in omnichannel programs.
• Receive guest feedback and collaborate with leadership to resolve issues.

Skills

Attention to detail

Organized

Drive

Safety orientation

Personal responsibility

Inclusion & diversity

Collaboration & teamwork

Adaptability/Agility

Education

High school diploma

Job description

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location and employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at anytime without advance notice.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Core Responsibilities of the Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Working with Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Job Requirements

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods
• Must be 18 years of age or older

• Must be legally authorized to work in the country in which the store is located
• Must have the ability to travel to assigned store with reliable transportation methods
• Must be 18 years of age or older

Schedule/Availability

• The work schedule can vary based on store needs
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights, as well as weekends and holidays
• In addition, the schedule may include times when the store is closed to guests

Job Assets (i.e., nice to have; not required)

• Education: High school diploma/GED/equivalent, or above

What We Look For

• Attention to Detail: Is careful about detail and thorough in completing work tasks
• Being Organized: Prioritizes and completes assigned tasks efficiently and accurately
• Drive: Is self-motivated and determined to meet or exceed goals
• Safety Orientation: Is committed to complying with safety rules and guidelines
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependabl
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• Adaptability/Agility:Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

Work Context (e.g., environment, interactions, physical)

• Work involves moving through the store, sometimes on the sales floor with bright lights and loud music, and sometimes in areas with no windows or natural light
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technology
• Work may involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who needs a reasonable adjustment to perform the essential duties of the job is encouraged to discuss this with the Manager or People and Culture team member when arranging the interview so we can ensure an equitable, barrier-free application process.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.