Part Time Customer Service and Sales Assistant

Beacon Lighting; Bundaberg; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading lighting retailer in Bundaberg is seeking an enthusiastic individual for a part-time customer service and sales position. This role requires providing excellent service to customers, promoting loyalty programs, and achieving sales targets. Comprehensive training will be provided, and generous team discounts are available. If you have experience in customer service and a passion for helping customers, apply today for this exciting opportunity to join a supportive team.

Benefits

Generous team member discounts

Performance-based profit share incentives

On-site parking

Uniform and laundry allowance

Opportunity to purchase shares through the company scheme

Qualifications

• Previous experience in a customer service environment.
• Ability to genuinely connect with customers.
• Energetic and enthusiastic approach to work.
• Strong attention to detail.

Responsibilities

• Provide expert professional customer service to retail and trade customers.
• Promote and expand the Trade Loyalty Program.
• Develop strong product knowledge to assist customers.
• Achieve and exceed personal sales targets.
• Support team members to ensure business goals are met.
• Contribute to store presentation through merchandising.

Skills

Customer service experience

Strong communication skills

Energetic and enthusiastic attitude

Attention to detail

Job description

If you are passionate about sales and building strong customer rapport, we want you!

• Part Time customer service and sales role available at our Bundaberg store
• Comprehensive and ongoing training - no lighting experience needed!
• Generous team member discounts, a fun team culture and performance based profit share incentives!

BENEFITS

To reward you for your efforts, we offer a competitive rate of pay (including higher rates on weekends and public holidays), performance based profit share incentives, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

Not your average retailer, we have strong cultural values which are at the heart of who we are and what we do.

To set you up for success, we will invest in providing you with extensive training, including on-the-job and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peak of upcoming trends and products, and we offer genuine opportunities for career development and progression.

THE ROLE

This permanent part-time position at our Bundaberg store offers the chance to play an active sales role within our dynamic team. Working 45 hours per fortnight, including some weekends, the role is structured to meet the needs of a growing business.

Key responsibilities of the role include:

• Provide expert professional customer service to our retail and trade customers
• Promote and expand our Trade Loyalty Program and Trade accounts
• Develop strong product knowledge to assist customers in making the best product choice
• Achieve and exceed personal sales targets
• Supporting other team members to ensure business goals are met
• Contribute to the overall presentation of the store through merchandising and general housekeeping

ABOUT YOU

To be successful in this role, you will possess the following qualities:

• Previous experience in a customer service environment
• Strong communication skills with the ability to genuinely connect with your customers
• An energetic and enthusiastic approach to all aspects of your job
• A strong attention to detail

ABOUT BEACON LIGHTING

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

With a passion for people, we value our teams and treat everyone as part of the Beacon family! We truly do!

HOW TO APPLY

Click on 'Apply Now' and follow the process to complete your application.

PLEASE NOTE

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.