Park Manager

Discovery Parks; Clare; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Three-bedroom onsite accommodation

Competitive salary package

Bonus scheme

Career progression across Australia’s

Discounts on park stays

Employee Assistance Program

ESG and sustainable workplace

Job summary

Discovery Parks Clare in the Clare Valley, South Australia, invites an experienced Park Manager to lead a well‑established holiday park. You will oversee operations, guest satisfaction, team development and asset presentation, balancing commercial results with guest experience.

This live‑in role includes a three‑bedroom onsite residence and opportunities to build on recent upgrades, drive performance and strengthen the park’s reputation within Australia’s largest park network.

Qualifications

• Previous experience in hospitality, accommodation, tourism or caravan park management.
• Strong leadership experience in a multi‑faced operational environment.
• Current driver's licence.
• Experience using RMS, Newbook or similar property management systems.
• Well‑developed financial and commercial management skills.
• Proven ability to coach, motivate and develop teams.
• Strong operational and asset management capability.
• Excellent communication and stakeholder engagement skills.
• Ability to build positive relationships with guests, staff and external partners.
• Strong problem-solving and decision‑making abilities.
• Flexibility to work weekends, public holidays and after‑hours when required.

Responsibilities

• Lead the day-to-day operation of the park, including after‑hours call outs when required.
• Drive financial performance through effective budgeting, forecasting, reporting and cost control.
• Recruit, develop and mentor a high-performing team.
• Maintain exceptional presentation standards across all accommodation, grounds and facilities.
• Ensure compliance with all health, safety and regulatory requirements.
• Manage guest feedback, reviews and service recovery to consistently deliver outstanding experiences.
• Build and maintain relationships with local tourism operators, businesses and community stakeholders.
• Identify opportunities to improve operational efficiencies and grow business performance.
• Collaborate with the wider G'day Group network to share best practice and support business initiatives.
• Provide hands‑on operational support where required to ensure the park runs smoothly.

Skills

Hospitality leadership

Guest experience focus

Budgeting

Team development

Driver's licence

PMS experience

Communication

Stakeholder engagement

Problem solving

Weekend/after-hours flexibility

Tools

RMS

Newbook

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2,000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks - Clare

Set in the heart of South Australia’s beautiful Clare Valley, Discovery Parks Clare offers an exciting opportunity to lead an established park.

Spread across expansive grounds, the park offers plenty of space for guests to relax and enjoy everything the region has to offer. Two swimming pools, family recreation areas and a large camp kitchen create a welcoming holiday atmosphere, while the outdoor deck, complete with a wood fire and pizza oven, provides the perfect setting to unwind and enjoy the Clare Valley lifestyle.

The location is another major drawcard, with the renowned Riesling Trail just 500 metres from the park, placing one of the region’s best-known attractions virtually on the doorstep.

For an experienced Park Manager, this is an opportunity to take the reins of a well-established park that has benefited from recent upgrades, build on its positive guest sentiment and continue taking the property forward.

About the Role

This is an outstanding opportunity for an experienced hospitality or tourism leader to take ownership of a successful, well-established holiday park in one of South Australia’s most recognised regional destinations.

As Park Manager, you will lead all aspects of the operation, balancing commercial performance, guest satisfaction, team development and asset presentation.

This is a role for someone who enjoys being visible, hands‑on and part of the guest experience. With a recently refreshed offering, extensive grounds and fantastic guest facilities, you'll have the opportunity to build on the park’s existing strengths and continue driving its performance and reputation.

This is a live‑in management position, with a three‑bedroom residence provided onsite.

Your Responsibilities will Include:

• Lead the day-to-day operation of the park, including after‑hours call outs when required
• Drive financial performance through effective budgeting, forecasting, reporting and cost control
• Recruit, develop and mentor a high-performing team
• Maintain exceptional presentation standards across all accommodation, grounds and facilities
• Ensure compliance with all health, safety and regulatory requirements
• Manage guest feedback, reviews and service recovery to consistently deliver outstanding experiences
• Build and maintain relationships with local tourism operators, businesses and community stakeholders
• Identify opportunities to improve operational efficiencies and grow business performance
• Collaborate with the wider G'day Group network to share best practice and support business initiatives
• Provide hands‑on operational support where required to ensure the park runs smoothly

About You

You are a hands‑on leader who thrives in a customer-focused environment and enjoys building strong teams, driving results and creating memorable guest experiences.

You'll bring a balance of commercial acumen, operational expertise and people leadership, along with the enthusiasm to build on the park's recent improvements and continue strengthening the guest experience.

Skills and Experience Include:

• Previous experience in hospitality, accommodation, tourism or caravan park management
• Strong leadership experience in a multi‑faced operational environment
• Current driver's licence
• Experience using RMS, Newbook or similar property management systems
• Well‑developed financial and commercial management skills
• Proven ability to coach, motivate and develop teams
• Strong operational and asset management capability
• Excellent communication and stakeholder engagement skills
• Ability to build positive relationships with guests, staff and external partners
• Strong problem-solving and decision‑making abilities
• Flexibility to work weekends, public holidays and after‑hours when required

Why Work for Us

• Competitive salary package, plus bonus scheme
• Three‑bedroom onsite accommodation provided
• Career progression opportunities across Australia's largest park network
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program
• The opportunity to lead an established park
• Enjoy the lifestyle of the Clare Valley, with the Riesling Trail virtually on your doorstep and everything this renowned South Australian region has to offer

If you're looking for the opportunity to lead a successful tourism business, develop a great team and build a long‑term career with Australia's largest park network, we'd love to hear from you.

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting and working with chemicals and machinery.

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five‑year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in and protecting our environment.