Park Manager

Discovery Workstay; Blackwater; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Accommodation provided onsite

Meals provided onsite

Bonus scheme

Career progression across Australia’s

Discounts on accommodation at G'dayPAr

Service recognition awards

Employee Assistance Program

Job summary

G’day Group seeks an experienced people leader to run the Blackwater Workstay operation in Queensland. You’ll oversee a 300+ room property, manage a ~30-strong onsite team, and work closely with the Assistant Manager and wider leadership to balance priorities.

You’ll drive guest experience, safety, and service standards with hands-on leadership, while leveraging RMS/PMS and strong stakeholder engagement to deliver a reliable operation.

Qualifications

• Around 5 years management experience in an operational setting.
• Strong people leadership and team management capability.
• Minimum 5 years in large/hospitality Workstay or similar operation.
• Qualified chef or equivalent food-service experience is essential.
• Strong stakeholder management and communication skills.
• Ability to multitask and balance competing demands.
• Experience with RMS or other reservation/property management systems.
• Current driver’s licence, First Aid and Food Safety Supervisor qualifications.

Responsibilities

• Oversee day-to-day operation of the Workstay property and Blackwater Central Motel.
• Lead, support and develop a large onsite team.
• Build and maintain relationships with Ausco and key stakeholders.
• Coordinate accommodation, food & beverage, housekeeping and operations.
• Maintain high standards of guest experience, safety and service.
• Manage competing operational priorities in a fast-paced environment.
• Provide hands-on leadership and support to the team.
• Drive operational efficiencies and ensure smooth running of the property.

Skills

People leadership

Stakeholder management

Communication

Operational leadership

Team development

Multitasking

Hands-on leadership

Driving efficiencies

Problem solving

Adaptability

Education

Qualified chef or equivalent food-service experience

Driver's licence

First Aid

Food Safety Supervisor

Tools

RMS / PMS

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G’day Rewards. Employing more than 2,500 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The Role

This is an exciting opportunity for an experienced people leader to take ownership of a busy and substantial Workstay operation in Blackwater, Queensland.

The property has more than 300 rooms and includes the Blackwater Central Motel, with kitchen and dining facilities, a recreation room and gym onsite. You’ll lead a team of approximately 30 employees, working closely with the existing Assistant Manager and wider team.

A key part of the role will be managing the relationship between Discovery and our client, so we’re looking for someone who is confident communicating with stakeholders, can build strong relationships and is comfortable balancing multiple operational priorities.

The current roster is 14:7, with potential to change depending on where the successful candidate is based.

Your Responsibilities Will Include

• Oversee the day-to-day operation of the Workstay property and Blackwater Central Motel.
• Lead, support and develop a large, diverse onsite team.
• Build and maintain strong relationships with Ausco and other key stakeholders.
• Coordinate accommodation, food and beverage, housekeeping and general property operations.
• Maintain high standards across guest experience, presentation, safety and service.
• Manage competing operational priorities in a fast-paced environment.
• Provide hands‑on leadership and support to the team.
• Drive operational efficiencies and ensure the property runs smoothly.
• Work closely with the Assistant Manager and wider operational leadership team.

About You

You’ll be a confident, hands‑on leader who thrives in a busy environment and knows how to keep a large operation running smoothly.

To be successful, you will ideally have:

• Around 5 years’ management experience in a relevant operational environment.
• Strong people leadership and team management capability.
• Minimum 5 years experience managing a large or complex hospitality, accommodation, village or Workstay operation.
• A qualified chef or equivalent food-service experience is essential
• Strong stakeholder management and communication skills.
• The ability to multitask and manage competing operational demands.
• Experience with RMS or other reservation/property management systems.
• A current driver's licence, First Aid and Food Safety Supervisor qualification.
• A practical, hands‑on management style and willingness to step in where needed.

Benefits

• Accommodation and meals provided while working onsite.
• Competitive salary package, super plus bonus scheme
• Career progression opportunities across Australia’s largest park network
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting and working with chemicals and machinery.

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five‑year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in and protecting our environment.