Outpatient Services (Administrative Officer Level 3) - Ambulatory Care Business Unit

NSW Health; Council of the City of Sydney; On-site; AUD 71,000 - 74,000; Full time

Job summary

A local health district in Australia is seeking an Administrative Officer Level 3 for a permanent full-time position. You will be responsible for providing high-quality administrative support and excellent customer service within outpatient services. The ideal candidate will possess effective communication skills and adaptability to work various shifts. A commitment to patient-centered care is essential. Join a committed team and enrich the health of the community!

Benefits

Accrued Day Off each month

Paid Parental Leave

Salary Packaging opportunities

Free annual influenza vaccination

Access to staff gym

Confidential EAP counselling

Qualifications

• Full working rights within Australia are mandatory.
• Flexible to work various shift times in the Ambulatory Care Business Unit.
• Demonstrated high-level customer service skills.

Responsibilities

• Provide administrative support within outpatient services.
• Serve both internal and external customers with professionalism.
• Complete tasks based on priorities and deadlines.

Skills

Customer service

Communication

Organizational skills

Flexibility

Job description

Employment Type : Permanent Full Time, 38 hours per week

Position Classification : Administrative Officer Level 3

Remuneration : $71,072 - $73,287 per annum + Annual leave loading + Superannuation

Location : Concord Repatriation General Hospital

Requisition ID : REQ624721

Sydney Local Health District is responsible for the health and wellbeing of more than 740,000 people living within our boundaries, as well as many more from rural and remote parts of NSW and Australia. We have hospitals and health services delivered in various locations in the community and in people’s homes.

About the Role

You will be working at Concord Repatriation General Hospital. The hospital has a well‑earned reputation for excellence in healthcare for over 70 years. Building on its proud heritage of caring for the Veteran community, the hospital now services the local communities of Concord, Strathfield, Burwood and beyond.

The purpose of this role is to provide a high standard of administrative support and customer service within the outpatient services, both in the front‑line and back‑office roles. This role provides support to a variety of Outpatient Services across the facility and is committed to Patient and Family Centred Care.

(Position Description)

Ideal Candidate

• All candidates must have full working rights within Australia.
• Applicants must be flexible to work the following shift times in the Ambulatory Care Business Unit 0700‑1530, 0730‑1600, 0800‑1630, 0830‑1700.
• Proven ability to provide a high‑level of customer service to both internal and external customers and work a variety of shifts based on the operational requirements of the Ambulatory Care Business Unit.
• Demonstrated ability to communicate effectively (written, verbal and face‑to‑face) with a focus on professionalism and empathy.
• Proven organisational ability to complete tasks based on priorities and deadlines with ability to effectively multi‑task.

Benefits and Perks!

• Accrued Day Off each month, paid Parental Leave & Annual Leave loading
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus
• Access to free courses, qualifications and coaching via Sydney Education
• Access to confidential EAP counselling for staff and their families
• Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
• The ability to use the Concord Hospital Staff Gym
• (Benefits at SLHD)

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy PD2024_015.

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Sydney Local Health District is committed to implementing the Child Safe Standards.

(Working With Us)

To further connect with us, check us out on LinkedIn

For enquiries, please contact Lauren Whittaker on 02 9767 7047 or via email at [e-mail]

Join the team enriching health in millions of ways every day, apply now!

Applications Close: 8 December 2025

For Applicant Support and Information, visit Applicant Information