Outbound Sales Team Leader

at; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading outbound sales company in South Australia is seeking a dedicated team leader to manage and mentor a team of outbound staff. You will ensure productivity and drive engagement through coaching and motivation. The ideal candidate has experience in outbound sales and a strong background in team management. This role offers an exciting opportunity for career growth within a supportive environment.

Qualifications

• Experience in outbound sales or similar conversion-focused environments.
• Motivation or experience in managing and leading people.

Responsibilities

• Lead and manage a team of up to 12 outbound staff.
• Coach and mentor your team through call listening and one-on-ones.
• Drive a fun and energetic culture through motivation and engagement activities.

Skills

Outbound sales experience

Team management

Coaching and mentoring

Job description

Why You Want to Work Here

• This company is all about nurturing and growing people for the long term. This isn’t just another job—it’s an incredible opportunity to build a lasting career. Many of the team have stayed with the company for years and progressed into senior roles, and the same could happen for you.
• You’ll gain exposure to senior leadership and contribute to continuous improvement across systems and processes—making this the perfect pathway for long-term career growth.
• This role is also a fantastic opportunity if you are people focused to develop and empower others, not only in their work but as individuals.

About the Role

From Mon–Fri (12–8 pm), with a rotating Tue–Sat roster every second week (weekdays 12–8 pm, Sat 9–5 pm), you will:

• Lead and manage a team of up to 12 outbound staff, ensuring productivity, attendance, and sales targets are consistently met.
• Coach and mentor your team through call listening, one‑on‑ones, and huddles to lift conversion rates and customer engagement.
• Drive a fun and energetic culture by motivating staff, running engagement activities, and celebrating milestones.
• Provide ongoing performance feedback, partnering with trainers to upskill staff and address underperformance.
• Collaborate with the National Call Centre Manager on reporting, process improvements, and operational initiatives.
• Track KPIs and outbound conversion targets, ensuring results are achieved through coaching and motivation.

About You

• You come from an outbound sales environment where chasing targets, converting leads, and overcoming objections are second nature.
• Now that you’ve mastered the art of sales calls, you’re looking to build on that experience. You may have already mentored teammates or coached peers, and now you’re ready to help others succeed.

Selection Criteria

To be considered for this role, you’ll need:

• Experience in outbound sales or similar conversion-focused environments.
• Motivation or experience in managing and leading people.

What Next

If this opportunity excites you, apply now with your resume and a cover letter detailing why you’re the right person for the role.

Respectfully and regretfully, only shortlisted candidates will be contacted.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?