A complete application in a minute
Tailored resume and cover letter, ready to send.
LexisNexis is seeking a Principal Information Security Customer Engagement Engineer to lead the regional security narrative for Australia, New Zealand and Hong Kong. Based in Sydney or Melbourne with hybrid work, you will own customer security engagements end-to-end, guiding on products and security practices to reduce friction in the sales cycle.
You will collaborate with global teams, manage local Trust Center content, and drive automation and AI in security questionnaire responses,
Australia - (Sydney)
Melbourne
Full time
R
Sydney or Melbourne | Hybrid
About Us
The Customer Engagement team operates globally to ensure our customers have the trust and confidence to use our products. The customer is at the heart of everything we do. We lead with transparency in how we communicate and in the security, marketing and technical information we share. Security is a critical part of our customers' onboarding journey, and we help them move forward with confidence.
We are seeking an experienced Principal Information Security Customer Engagement Engineer to represent our team across Australia, New Zealand and Hong Kong.
Based in Sydney or Melbourne, this is a unique opportunity to become the senior security voice in the region, working directly with enterprise customers, collaborating with global security and product teams, and shaping how security enables business growth. Operating with a high degree of autonomy, you will own customer security engagements end‑to‑end, provide expert guidance on our products and security practices, and help reduce security‑related friction throughout the sales cycle.
Your expertise will directly contribute to stronger customer relationships, increased trust, improved customer satisfaction and enhanced brand reputation.
LexisNexis is one of the world's leading providers of legal, regulatory and business information and technology solutions. We combine authoritative legal content, advanced analytics and cutting‑edge AI technology to help legal professionals work faster, make better decisions and achieve better outcomes.
With the launch of Lexis+ AI and Protege, we are redefining how legal professionals research, draft, analyse and interact with information, helping organisations unlock the power of trusted generative AI within legal workflows.
Join us and help shape the future of AI‑powered legal technology across Australia, New Zealand and Hong Kong.
We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: EEO Know Your Rights.
RELX is a global provider of information‑based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results and our clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them. Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 700 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need.
Pet care is a $15 billion industry in Australia, and as pet ownership continues to grow, so do the expectations of modern pet parents. They want expert advice, personalised experiences, convenience and reliability, all delivered seamlessly. That's where we come in. We're building the future of pet care through technology, innovation and a deep understanding of what pets and their people need. It's a big opportunity, and we're only just scratching the surface.
The role
Our mission is to engage with our community of pet families as their specialist for everything pet. This means we need our frontline Customer Specialist Team to be absolute specialists in our products, our business model and our customers. Our Customer Specialists are there to support our Customers through every stage of their journey with Pet Circle, from welcoming a new pet through to when things don’t go to plan.
Working Arrangements:
We are building a highly autonomous, empowered remote team - so you will be working from your home office. Specific working arrangements:
You must have a good home office set‑up, including desk, laptop (and second screen), headphones / headset, phone and a fast and reliable internet connection. This includes antivirus and malware software installed on your device.
Full time, permanent role (38 hours per week), Monday - Friday
We work between 6:45am and 7: