Optical Team Leader - Brisbane

Teachers Health Group; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Monday to Friday role

38-hour work week

Career development opportunities

Growing Brisbane network

Job summary

Teachers Health Group is seeking an Optical Team Leader to lead our Fortitude Valley Optical team on a 12-month secondment, with potential for ongoing leadership opportunities as our Brisbane presence grows.

You will report to the Clinical Director - Optometry and oversee a 10–11 member team, balancing people leadership with operational oversight while ensuring excellent member service onsite in Fortitude Valley, Monday to Friday.

Qualifications

• Optical Dispensing Certificate or equivalent experience.
• Minimum 5 years' experience in an optical practice or similar healthcare environment.
• Previous leadership, supervisory or team coordination experience.
• Strong communication, organisational and problem-solving skills.
• Experience working with optical practice management systems.
• Proficiency in Microsoft Office.
• Optomate or Exact experience will be highly regarded.

Responsibilities

• Lead, coach and develop a team of Optical Dispensers.
• Manage daily practice operations, rosters, workflow and timesheet approvals.
• Deliver an exceptional member experience and resolve enquiries professionally.
• Monitor stock, supplies, banking reconciliations and operational performance.
• Support optical dispensing activities when required.
• Collaborate with Clinical Director and Health Centre leadership.
• Contribute to growth of Brisbane optical services.

Skills

Optical Dispensing

Leadership

Communication

Organisational Skills

Practice Management Systems

Microsoft Office

Optomate/Exact

Education

Optical Dispensing Certificate

Tools

Optical practice management software

Microsoft Office

Job description

• 12-month leadership opportunity with potential for ongoing career growth
• Enjoy a Monday to Friday roster and work-life balance
• Be part of a collaborative, values-driven organisation

Lead a high-performing optical team, deliver exceptional member experiences, and play a key role in the growth of Teachers Health's Brisbane network.

At Teachers Health, we're passionate about helping our members achieve better health and wellbeing. We're looking for an Optical Team Leader to lead our Fortitude Valley Optical team on a 12-month secondment opportunity, with exciting potential for ongoing leadership opportunities as our Brisbane presence continues to grow.

About the Role

Reporting to the Clinical Director - Optometry, you'll lead the day-to-day operations of our optical practice while supporting and developing a team of 10-11 Optical Dispensers. This is a hands-on leadership role where you'll balance people leadership, operational management, member service excellence, and optical dispensing support when required. The role is based onsite in Fortitude Valley, Monday to Friday.

What You'll Be Doing

• Leading, coaching and developing a team of Optical Dispensers
• Managing daily practice operations, rosters, workflow and timesheet approvals
• Delivering an exceptional member experience and resolving enquiries professionally
• Monitoring stock, supplies, banking reconciliations and operational performance
• Supporting optical dispensing activities when required
• Working closely with the Clinical Director and broader Health Centre leadership team
• Contributing to the ongoing growth and success of our Brisbane optical services

About You

We're looking for a confident and organised leader who enjoys supporting people and creating a positive team culture.

You'll bring:

• Optical Dispensing Certificate or equivalent experience
• Minimum 5 years' experience in an optical practice or similar healthcare environment
• Previous leadership, supervisory or team coordination experience
• Strong communication, organisational and problem-solving skills
• Experience working with optical practice management systems
• Proficiency in Microsoft Office
• Optomate or Exact experience will be highly regarded

Why Join Teachers Health?

• Monday to Friday role
• 38-hour work week with some flexibility and an early start option
• Lead an established and experienced optical team
• Genuine career development opportunity within a growing Brisbane network
• Supportive leadership and structured onboarding
• Work for a respected not-for-profit organisation focused on member outcomes
• Be part of a collaborative, values-driven culture that puts people first

Please Note This is an onsite position based in Fortitude Valley, Brisbane, with no work-from-home option available.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people who identify as LGBTQIA+. Applicants can request reasonable adjustments at any stage of the recruitment process by contacting [e-mail].

The Diversity Council Australia has recognised our ongoing commitment to fostering an inclusive culture. We've consistently exceeded the Australian Workforce average in their Inclusion@Work Index and are thrilled to be named an inclusive employer once again for 2025–2026.