Optical Retail Associate — Luxury Frames & Fitting

EssilorLuxottica; Melbourne; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus

Discounts program

Product reimbursement/allowance

World-class training

Volunteer opportunities with OneSight

Exposure to luxury brands

Job summary

EssilorLuxottica’s OPSM team in Forest Hill is seeking a motivated Retail Assistant to guide customers through the eyewear journey, from initial consult to selecting premium frames.

You will engage with luxury brands and participate in world-class training while contributing to a welcoming, inclusive store environment. The role emphasizes client service, product knowledge, and teamwork.

Qualifications

• Retail experience preferred but not essential.
• Strong communication skills and ability to engage with customers.
• Passion to help others see the beauty in life.

Responsibilities

• Assist customers from consult to selecting frames.
• Perform pre-testing and fittings.
• Assist with customizing high-fashion frames and brands.
• Learn from in-store mentors and participate in in-store training.

Skills

Retail experience

Strong communication skills

Customer service

Quick learner

Job description

EssilorLuxottica’s OPSM team in Forest Hill is seeking a motivated Retail Assistant to guide customers through the eyewear journey, from initial consult to selecting premium frames.

You will engage with luxury brands and participate in world-class training while contributing to a welcoming, inclusive store environment. The role emphasizes client service, product knowledge, and teamwork.