Optical Dispenser and Keyholder - Rouse Hill

Oscar Wylee Pty; Australia; On-site; Confidential; Full time

Benefits offered by this job

Free glasses every 6 months

Family discounts

Store in Rouse Hill Town Centre

Coaching and collaborative team

Eyewear styling training

Career growth opportunities

Job summary

Oscar Wylee is seeking an Optical Dispenser to blend fashion retail with healthcare, helping customers find frames that fit their style and vision.

You will dispense lenses and frames per prescriptions, while delivering personalised eye care and fashion advice to every client who walks in the store.

Qualifications

• 1+ years experience in the optical industry, or 2+ years retail sales experience.
• Reliable with previous experience in store opening/closing duties.
• Strong attention to detail with basic mathematical skills.
• A confident, clear and proactive worker with strong communication skills.

Responsibilities

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirming relationships with our patients—give them a reason to visit us again!
• Assisting with the opening and closing procedures everyday.

Skills

Customer service

Communication skills

Attention to detail

Retail experience

Team player

Education

Optical industry experience

Job description

The Optical Dispenser role seamlessly blends together fashion retail and healthcare. The diverse responsibilities of the role involve:

You will work closely with your fellow team members to ensure customers receive individualised and professional fashion advice and eye care, so they can take home frames that suit their personal style, and allow for perfect vision!

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirmingrelationships with our patients- give them a reason to visit us again!
• Assisting with the opening and closing procedures everyday.

About You:

• 1+ years experience in the optical industry, or 2+ years retail sales experience
• Reliable with previous experience in store opening/closing duties
• Strong attention to detail with basic mathematical skills
• A confident, clear and proactive worker with strong communication skills
• Capable of building trusting and respectful relationships with co-workers and customers alike
• A go-getter with a positive and friendly manner, ready to provide customers with outstanding service!

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Rouse Hill Town Centre, conveniently positioned on the ground floor near the food court. With parking available in the centre (free for up to 3 hours) and just a 2-minute walk from the Rouse Hill Metro station, commuting to work is easy. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Rouse Hill store sits within the vibrant Rouse Hill Town Centre, offering a wide range of retail, dining and entertainment options. The centre is a hub for the local community, featuring playgrounds, a library and gyms, making it a lively and convenient place to work and explore.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!