Optical Dispenser And Keyholder- Doncaster

Oscar Wylee Pty Ltd.; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Get a free pair of prescription lenses

Family & Friends discounts twice ayear

Westfield Doncaster store location

Supportive and energetic team

Career growth opportunities

Job summary

Oscar Wylee is seeking an Optical Dispenser and Keyholder in Doncaster to blend fashion retail with eye care. You will dispense lenses and frames based on prescriptions from our Optometrists, and provide eyewear styling advice tailored to each patient and prospective client.

You will also build meaningful relationships, guiding customers to find the perfect eyewear and ensuring they return for future visits.

Qualifications

• 1+ years in optical industry or 2+ years in retail sales
• Reliable with store opening/closing duties
• Strong communication and interpersonal skills
• Positive and proactive with customers

Responsibilities

• Provide outstanding eye care and eyewear styling advice tailored to customers
• Dispense lenses and frames based on prescriptions from Optometrists
• Open and close store procedures
• Build trusting relationships with patients and guests

Skills

Eyewear styling

Customer service

Retail sales

Attention to detail

Job description

Optical Dispenser and Keyholder - Doncaster

The Optical Dispenser role seamlessly blends together fashion retail and healthcare. The diverse responsibilities of the role involve:

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirming relationships with our patients – give them a reason to visit us again!
• Assisting with the opening and closing procedures everyday.

About You:

• 1+ years experience in the optical industry, or 2+ years retail sales experience
• Reliable with previous experience in store opening/closing duties
• Strong attention to detail with basic mathematical skills
• A confident, clear and proactive worker with strong communication skills
• Capable of building trusting and respectful relationships with co‑workers and customers alike
• A go‑getter with a positive and friendly manner, ready to provide customers with outstanding service!
• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our Westfield Doncaster store, located in one of Melbourne’s largest and most vibrant shopping destinations with convenient access from surrounding suburbs such as Templestowe and Kew. With strong public transport links and ample on‑site parking, commuting to and from the store is simple and convenient.
• Work with a supportive and energetic team in a fast‑paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our Westfield Doncaster store, located in one of Melbourne’s largest and most vibrant shopping destinations with convenient access from surrounding suburbs such as Templestowe and Kew. With strong public transport links and ample on‑site parking, commuting to and from the store is simple and convenient.
• Work with a supportive and energetic team in a fast‑paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Westfield Doncaster offers a dynamic retail environment filled with premium brands, dining options and entertainment venues. After your shift, you can catch a movie at the nearby cinemas, explore popular cafes and restaurants or enjoy the lively shopping atmosphere that makes this location a great place to work.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.