Optical Assistant - Leongatha Optometrists

ProVision Eye Care Pty Ltd; Leongatha; On-site; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Flexible hours

Job summary

Leongatha Optometrists in Leongatha, VIC is seeking a part-time Optical Assistant. The role offers flexible hours, a friendly, supportive environment and training from the ground up for someone with the right attitude to learn.

You'll assist patients with frame selection, coordinate appointments, support reception and help the wider team keep the practice running smoothly in Gippsland with a long-standing community presence.

Qualifications

• Experience in optics or customer service is helpful.
• Willing to learn and develop optical knowledge.
• Strong communication and listening skills.

Responsibilities

• Welcoming patients and answering enquiries.
• Coordinating appointments and supporting reception.
• Assisting patients with frame selection and styling.
• Learning about lens options and optical recommendations.
• Processing orders and completing practice administration.
• Supporting frame adjustments, collections and repairs.
• Helping the wider team keep the practice running smoothly.

Skills

Customer service

Communication

Willingness to learn

Attention to detail

Tech savy

Tools

Reception software

POS system

Job description

Optical Assistant

Leongatha Optometrists - Leongatha, VIC

Flexible part-time hours

Optical knowledge can be developed. Knowing how to make people feel heard is an excellent place to begin.

Leongatha Optometrists is looking for a part-time Optical Assistant to join its independent practice in the heart of Leongatha.

You may already have experience in optics, healthcare, retail, reception or administration. Equally, you may be completely new to the industry. For someone with the right attitude, communication skills and willingness to learn, the practice will provide training from the ground up.

What the role involves

You’ll help create a welcoming, well-organised experience for patients throughout their time with the practice.

As your knowledge and confidence develop, your responsibilities may include:

• Welcoming patients and responding to enquiries
• Coordinating appointments and supporting reception
• Assisting patients with frame selection and styling
• Learning about lens options and optical recommendations
• Processing orders and completing practice administration
• Supporting frame adjustments, collections and repairs
• Helping the wider team keep the practice running smoothly

What will help you succeed

More important than previous optical experience will be your:

• Warm and confident communication style
• Ability to listen and explain information clearly
• Willingness to learn and apply new knowledge
• Attention to detail and organisation
• Confidence using everyday technology and administrative systems
• Reliability and ability to contribute within a small team
• Interest in helping people make considered decisions

Support as you learn

Leongatha Optometrists has provided eye care to the Gippsland community for more than 45 years.

You’ll work alongside the Optometrist/owner and Practice Manager, who are in the practice each day, as well as an experienced Optical Dispenser working four days per week. This means practical guidance will be readily available as you develop your optical knowledge.

This is a part-time position, with the days and hours open to discussion based on the successful candidate’s availability and the needs of the practice.

This could be the opportunity to bring the skills you already have into a new field and discover just how much there is to learn beyond the frames.