Operations Support Officer - Cots Control Program

uWorkin; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employer superannuation 15.4%

Flexible working arrangements

Wellbeing initiatives

Professional development opportunities

Collaborative culture

Job summary

Reef Authority is seeking an experienced operational professional to support the Crown-of-Thorns Starfish (COTS) Control Program. The role conducts regular on-water audits of contracted operators to ensure data quality and adherence to operational standards, acting as a key liaison between the Reef Authority and service providers.

You will collaborate with diving operations, manage voyage data, and contribute to program documentation while supporting compliance and continuous improvement across

Qualifications

• Has WHS experience and understanding of quality assurance in maritime related industry.
• Well-organised with good judgment and detail-oriented.
• Ability to build and maintain relationships with contractors and stakeholders.

Responsibilities

• Plan, conduct and report on routine on-water site visits to contractor vessels with QA checks.
• Review contractor WHS frameworks and documentation for adequacy and currency.
• Quality control voyage data to support planning, reporting and data systems integration.
• Build and maintain relationships with contracted service providers, stakeholders and First Nations peoples.
• Contribute to development and review of program manuals, guidelines and reports.

Skills

WHS experience

Attention to detail

Organised

Problem solving

Stakeholder management

Education

Dive Master or ADAS Part 1 Diver training

Job description

We are seeking a professional with operational work experience in the maritime industry to join our team, supporting the delivery of the Crown-of-Thorns Starfish (COTS) Control Program.

This position is critical to maintaining and improving operational standards and data quality across the COTS Control Program's contracted vessel fleet. The role conducts regular on-water audits of contracted operators to ensure operational and data collection standards are maintained at a high level. The position is a key liaison between the Reef Authority and our service providers, supporting quality assurance and compliance across all aspects of Program delivery.

What you'll do

• Plan, conduct and report on routine on-water site visits to COTS Control Program contractor vessels, including quality assurance checks of in-water operational procedures and in-field data collection activities.
• Work with the Manager - Diving Operations to review contractor WHS frameworks and documentation to ensure adequacy, compliance and currency.
• Manage and quality control COTS Control Program voyage data to support operational planning, reporting and integration into the Reef Authority's information systems.
• Build and maintain effective working relationships with contracted service providers, stakeholders and First Nations peoples on matters relevant to the COTS Control Program.
• Contribute to the development and review of Program manuals, guidelines and reports, and collaborate across the Reef Interventions section on cross-sectional projects and emerging issues.

You'll enjoy competitive APS employment conditions, including

• up to 15.4% employer superannuation
• flexible working arrangements
• wellbeing initiatives
• professional development opportunities
• a collaborative culture committed to protecting the Great Barrier Reef for future generations.

About the Employer

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

About the Candidate

• You are a natural problem solver, a doer and are known for seeing things through to completion.
• You are well-organised, exercise excellent judgment and have an eye for detail.
• You have WHS experience and an understanding of quality assurance in a maritime related industry.
• You are experienced in building and maintaining relationships with contractors and stakeholders.
• You thrive under pressure and responsibly manage competing priorities.
• You are resilient and enjoy being part of a cohesive team.
• Dive Master or ADAS Part 1 Diver (or training to AS/NZS 2815.1) qualification or equivalent and ability to maintain training requirements as per AS/NZS 2299.1:2015 Occupational diving operations - Standard operational practice.
• Have and maintain a current Australian driver's licence.
• Be able to travel, sometimes at short notice, and work weekends and outside core hours when required.

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

Work Environment

• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
• Evidence of citizenship status.
• Evidence of qualifications required of the role.
• Evidence of a completed national police-check with no risks identified by the Reef Authority.
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
• TheAustralian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on theAGSVA website .