Operations Supervisor

Team Global Express Pty Ltd; City of Melbourne; On-site; AUD 70,000 - 85,000; Full time

Job summary

A leading logistics company in Australia is seeking a PM Operations Supervisor in Emerald, Queensland. This full-time role is focused on optimising driver and vehicle utilisation, ensuring compliance with regulations, and delivering excellent customer service. The ideal candidate will have solid knowledge of transport operations and be able to manage a multi-purpose fleet effectively. Competitive salary and extensive employee perks offered.

Benefits

Competitive salary

Upskilling and training

Flexible work arrangements

Inclusive parental leave policy

Peer recognition awards

Qualifications

• Experience in transport operations preferred but not mandatory.
• Solid understanding of relevant policies and legislation.

Responsibilities

• Compile loads for efficient driver and equipment use.
• Organise vehicles for orders and requests.
• Ensure vehicle compliance with customer requirements.
• Liaise with internal and external customers.
• Prepare loading documentation and compliance documentation.
• Manage incidents related to driver operations.
• Supervise drivers for compliance with laws.
• Manage repairs and maintenance for company equipment.
• Participate in operational toolbox meetings.
• Respond promptly to customer inquiries.
• Facilitate timely and accurate reports.
• Professional communication with stakeholders.

Skills

Ability to work independently

Directing and guiding staff

Identify operational inefficiencies

Knowledge of multi-purpose fleet

Geographical knowledge for operations

Job description

Operations Supervisor – Emerald, Queensland

Full Time, Permanent. Monday to Friday. Working hours: Monday–Thursday 8am‑5pm; Friday 6pm‑3am.

About the role

Team Global Express is seeking a PM Operations Supervisor to join our team in Emerald. Your days will be centred on optimising driver and vehicle utilisation, ensuring compliance, and delivering customer‑focused service.

Responsibilities

• Compile loads to ensure most efficient use of drivers and equipment.
• Organise vehicles to cover all orders and requests.
• Ensure that all vehicles comply with customer and freight requirements.
• Internal and external customer liaison and advice.
• Preparation of loading/unloading documentation including manifests and compliance documentation.
• Preparation and analysis of external contractors run sheets and delivery advices for performance management.
• Response and management of incidents relating to driver operations, including incident reports and investigations.
• Supervise drivers to monitor and enforce compliance with State and Federal Laws.
• Prepare and manage repairs and maintenance for company equipment.
• Participate in operational toolbox meetings and OHS meetings.
• Provide prompt and effective response to all customer enquiries and concerns.
• Facilitate timely and accurate reports as required.
• Professional communication to key stakeholders, written and oral.

What you'll bring

• The ability to work independently and as part of a team.
• The ability to direct and guide staff credibly.
• Ability to identify and remedy operational inefficiencies and service problems.
• Intimate knowledge of multi‑purpose fleet, including prime movers, body trucks and specialist equipment.
• Understanding of and ability to apply geographical knowledge to operations for effective driver allocation.
• Transport background preferred but not mandatory; solid understanding of relevant policies and legislation.

About Team Global Express

Team Global Express (TGE) is an Australian‑owned transport and logistics business delivering to Australia and New Zealand. We are transforming operations and striving to become an ESG leader.

Why TGE

We care about customers, people, and the planet. We innovate, improve services, and are passionate about purpose.

What we offer

• Competitive salary above industry standards.
• Upskilling, training, mentoring and support for your career.
• Fun employee perks and discounts.
• Flexible work, including work from home.
• Inclusive parental leave policy.
• Peer recognition awards.
• Inclusive workplace for everyone.

Equal Opportunity Statement

Team Global Express is an Equal Opportunity Employer. We welcome applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples. We acknowledge the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Recruitment Process

Apply online; then an online assessment, followed by a virtual or in‑person interview, and pre‑employment checks including criminal history, medical assessment and drug & alcohol screening.

Other information

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