Operations & Marketing Associate

Sapyen; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

A transformative MedTech company in Melbourne is seeking an Operations & Marketing Associate to support strategic initiatives and coordinate team operations. This role involves project management, marketing content creation, and CRM administration within a fast-growing team. Ideal candidates have 3+ years in a marketing or operations position and a passion for innovation in healthcare. Join a dedicated team and make a measurable impact in male fertility testing.

Benefits

Health & wellness allowance

Hybrid work model: Work from home Fridays

Employee Share Option Plan

Qualifications

• 3+ years of experience in marketing or operations role.
• Ability to develop copy for marketing purposes.
• Flexibility to travel domestically and internationally.

Responsibilities

• Lead project management for conferences and sponsorships.
• Create marketing and training materials.
• Manage leads and contacts within the CRM.

Skills

Project management

Copywriting

Communication

Marketing strategy

CRM management

Tools

Adobe Illustrator

InDesign

Canva

Job description

Company Overview:

Sapyen is a venture-backed MedTech company transforming male fertility testing. We’ve created the world’s most accurate, affordable, and convenient at‑home male fertility test, backed by nearly $10M in funding from some of the world’s best venture and institutional investors.

Historically, pregnancy testing was a complex, costly procedure requiring clinical visits. The advent of the over‑the‑counter pregnancy test revolutionized this, enhancing accessibility and ensuring accuracy at lower costs. Today, with diagnostic testing influencing about 70% of healthcare decisions (WHO), the availability of these tests is pivotal. Sapyen extends this revolution to male fertility, aiming to make it as straightforward and accessible as a pregnancy test. We envision a world where men can assess their reproductive health with precision, affordability, and ease, eliminating the need for lab visits and removing barriers to obtaining crucial health insights.

Outcomes We’ve Generated Over the Last 12 Months:

• $45.5M in exclusive distribution agreements with the world’s largest IVF clinics secured within 12 months
• Stocked in 180+ pharmacies as the first‑ever clinical‑grade male fertility test to reach shelves anywhere in the world
• Named Australia’s Most Innovative Healthcare Company 2024 by the Australian Financial Review
• 2 pending patents extending sperm viability from 1 hour to 3 days, ensuring accurate results
• Backed by leading global venture funds across the United Kingdom, Singapore, New Zealand, and Australia

Job Description:

The Operations & Marketing Associate will report into the VP of Strategy and Operations to start, and may report to another executive in the future. This is a cross‑functional administrative role that works alongside much of the team in coordinating various business aspects from marketing, sales, to general executive support. You will be exposed to all aspects of the business and be expected to assimilate quickly. This role is a critical early hire within a fast‑scaling 12‑person team that expanded from just 3 people earlier this year and is preparing for its next phase of growth.

Why should you join us?

• We’re a small, bold team setting a new standard in fertility care—writing the playbook on diagnostics, patient experience, and male fertility solutions. Here, you won’t just follow; you’ll define how we operate.
• We’re audacious problem‑solvers. Despite male‑factor issues contributing to 50% of fertility challenges, there hasn’t been a truly accurate, affordable, and convenient way to test male fertility. While 61% of men are hesitant to seek care due to feelings of emasculation, and many others lack timely, affordable access, we’re changing that. At Sapyen, your work will have a genuine, measurable impact.
• We’ll invest in you. Excellence drives us, and we’re committed to building your career in a way that excites you. We’ll support you with ongoing learning and development, private health insurance reimbursements, and access to professional coaching. If you deliver, we’ll back you even further.

Here’s what you’ll work on:

• Lead project management for local and international conferences, handling everything from sponsorships and travel logistics to exhibitor booth design, materials, and promotional items. This will roughly be 30‑40% of your role.
• Contribute to the creation of marketing, PR, and training materials for clinics and pharmacies.
• Make design updates to promotional assets and presentations.
• Develop compelling copy for marketing emails, including crafting targeted email sequences for prospective customers.
• Create design briefs and coordinate social media planning and content production.
• Manage leads and contacts within the CRM, schedule outreach, and assist the sales team in lead‑generation efforts, ensuring accurate customer information consolidation.
• Provide operational support to the sales team and the customer experience team.
• Ensure efficient documentation and filing processes across the organisation, identifying and implementing internal process improvements.

What you’ll bring:

• A minimum of 3+ years of experience in a marketing or operations role.
• Experience developing copy for marketing/PR purposes.
• Ability to travel—domestic and international—up to 20% of the year.
• Ability to take initiative and effectively manage your schedule.
• Ability to multi‑task and effectively prioritise business critical tasks.
• Flexibility in hours to meet international timezones and urgent deadlines.
• Strong written and verbal communication skills.

Nice‑to‑Haves:

• Previous startup experience.
• Previous experience with conference planning and organisation.
• Previous experience in healthcare and/or fertility.
• Experience with Adobe Illustrator, InDesign, Canva.

Important Details:

• Location: Melbourne preferred; 4 days in‑office.
• Salary: Competitive.
• Equity Options: Participation in Sapyen’s Employee Share Option Plan.

Benefits:

At Sapyen, we demand excellence—and equip our team with the resources to achieve it:

• $120 monthly health & wellness allowance.
• Hybrid work model: Work from home Fridays.

What it’s like to work at Sapyen:

• Excellence is the Baseline: As a lean, high‑impact team, we move quickly, adapt on the fly, and are driven by results. Priorities shift, challenges arise, and rapid iteration is the norm. Success here requires resilience, agility, and a relentless focus on impact.
• Creating the Playbook as We Go: We’re building something new and transformative. This demands constant problem‑solving, the ability to pivot when needed, and an unwavering commitment to refining our product as we grow. If you thrive on tackling the unknown and bringing ideas to life, this role will push you to new heights.
• True Autonomy and Ownership: At Sapyen, you’ll have a level of ownership that’s rare. Many projects will start as rough ideas needing definition, strategy, and execution—driven by you. This role calls for self‑direction, decisive action, and the confidence to lead where paths aren’t clearly defined.
• Extensive Travel: Our mission requires us to build relationships and expand our reach, often face‑to‑face. Significant travel may be required to meet with partners, support product launches, and drive Sapyen’s presence worldwide. Flexibility and readiness to go where you’re needed are essential.

Sapyen is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. Sapyen is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. Sapyen interview requests and job offers only originate from an @sapyen.co email address (e.g. [e-mail]). Sapyen will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Sapyen please notify us at: [e-mail]. For general and additional inquiries, please contact us at [e-mail].