Operations Manager - Start-up organisation

FutureYou; Council of the City of Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

A regulatory technology authority in Sydney is seeking an experienced Operations Manager to build the administration function from scratch. You will provide high-quality administrative and HR support, manage the CEO's schedule, and maintain document management systems. The ideal candidate has over 5 years of experience, proficiency in Microsoft Office, and strong organisational skills. This role offers a permanent opportunity to grow within a thriving business.

Qualifications

• 5 years’ experience in administration or operations, ideally from a regulator, fintech, or government office.
• Previous experience with payroll systems and HR support functions.
• Ability to manage confidential information with discretion and integrity.

Responsibilities

• Provide high-quality administrative and HR support.
• Manage the CEO’s calendar, meetings, and travel arrangements.
• Assisting with recruitment processes, onboarding, and staff record maintenance.

Skills

Organisational skills

Communication skills

Attention to detail

Interpersonal skills

Proactivity

Tools

Microsoft Office

Document management systems

Job description

• Unique opportunity for an Operations Manager to build the administration function from scratch
• Lead regulatory technology standards for a virtual assets supervisory authority
• Hybrid role based in Sydney

The Organisation:

An independent regulatory authority responsible for oversight of virtual asset service providers. The organisation plays a critical role in ensuring robust technology governance, cybersecurity resilience, and international compliance standards across the digital asset sector.

The Role:

The Operations Manager will provide high-quality administrative and human resources support to ensure the efficient operation of the business. This role will support the CEO and the business by managing the smooth operation of the office from day to day. This will include all scheduling, payroll, HR functions, client functions and maintaining effective document and records management systems. This role will be perfect for someone who is organised, forward-thinking and is excited about the opportunity to build the administration function from scratch.

• Administration & Scheduling
  • Managing the CEO’s calendar, meetings, and travel arrangements.
  • Providing general office support, including correspondence, filing, and recordkeeping.
• Human Resources Support
  • Assisting with recruitment processes, onboarding, and staff record maintenance.
  • Processing payroll and maintaining leave records.
  • Supporting staff training and professional development initiatives.
• Document & Records Management
  • Maintaining and update the document control system to ensure compliance and version integrity.
  • Assisting with preparation of reports, briefings, and official correspondence.

• General Support
  • Acting as the first point of contact for administrative enquiries, premises requirements and stationery.
  • Supporting compliance with workplace policies, procedures, and WHS obligations.

The ideal candidate:

• 5 years’ experience in administration or operations, ideally from a regulator, fintech or government office.
• Previous experience with payroll systems and HR support functions.
• Strong organisational and communication skills.
• Proficiency in Microsoft Office and document management systems.
• Ability to manage confidential information with discretion and integrity.
• Highly organised and detail oriented.
• Strong interpersonal skills and a collaborative approach.
• Adaptable, proactive, a team player who is able to work independently.
• Strong commitment to professional standards and continuous improvement.

This is a rare and exciting permanent opportunity to join a thriving business within their field and join them on their journey long-term. If you would like to learn more, please APPLY NOW via the link below, orsend your CV directly [e-mail] I will be in touch for a confidential conversation.