Operations Manager (Identified s25)

University of Queensland; Brisbane; On-site; AUD 120,000 - 135,000; Part time

Benefits offered by this job

17% superannuation

Hybrid/flexible work options

Parental leave up to 26 weeks

On-campus childcare

Salary packaging

Discounted staff study

Job summary

University of Queensland (UQ) is seeking an Operations Manager for the UQ Poche Centre for Indigenous Health at Toowong. You will lead daily operations, provide high-level administrative and project support, and drive culturally safe leadership to support communities and researchers.

The role oversees governance, finance, HR, facilities, events and higher-degree by research student administration, ensuring efficient services and strategic alignment with Indigenous health outcomes.

Qualifications

• Hold relevant qualifications in business, management, administration or related discipline with substantial experience
• Experience working with Aboriginal and/or Torres Strait Islander peoples, communities or organisations
• Experience managing operational functions and implementing systems within a complex organisation
• Experience in financial administration, budget coordination and resource management
• Experience supporting HR processes including recruitment, onboarding and workforce administration
• Ability to promote culturally safe workplace practices and support capability development
• Strong project coordination, event management, organisational, communication and stakeholder management skills

Responsibilities

• Lead day-to-day operations of the Centre, ensuring responsive, efficient administrative support
• Develop and improve systems, processes and workflows for best-practice service delivery
• Foster a culturally safe, inclusive workplace aligned with Indigenous ways of Knowing, Being and Doing
• Coordinate operational planning across governance, finance, human resources, facilities, events and student administration

Education

Bachelor's degree in business/management or related discipline

Operational management

Budget coordination

HR processes (recruitment, onboarding)

Project coordination

Stakeholder management

Cultural safety leadership

Job description

• UQ Poche Centre for Indigenous Health

• Part-time, 80% FTE, fixed-term position through to November 2028

• Base salary will be in the range $120,317 to $134,893 + 17% super at HEW Level 8

• This position is open to Aboriginal and Torres Strait Islander candidates only, as a genuine occupational requirement, due to the need for lived cultural knowledge and experience to support the Centre’s work with Aboriginal and Torres Strait Islander communities

• Based at our Toowong location.

Acknowledgement of Country

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQoperates. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. We recognise their valuable contributions to Australian and global society.

About This Opportunity

Join the UQ Poche Centre for Indigenous Health in a purposeful leadership role supporting work that seeks to transform Aboriginal and Torres Strait Islander peoples’ experiences of injustice and inequity in health and wellbeing.

As Operations Manager, you will lead the Centre’s day-to-day operations, providing high-level operational, administrative and project support within a collaborative environment that brings together Indigenous and health expertise, community organisations and health providers. Through culturally safe leadership, operational excellence and continuous improvement, you will help create the conditions for the Centre’s people, partnerships and programs to thrive.

Key responsibilities will include:

• Lead the Centre’s day-to-day operations, ensuring responsive, efficient and high-quality administrative and business support aligned with strategic priorities.
• Develop and continuously improve systems, processes and workflows that promote best-practice service delivery, compliance and operational effectiveness.
• Foster a culturally safe, respectful and inclusive workplace aligned with Aboriginal and Torres Strait Islander ways of Knowing, Being and Doing.
• Coordinate operational planning and delivery across governance, finance, human resources, facilities, events, projects and Higher Degree by Research student administration.

About You

The University of Queensland considers that to perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 (Qld). The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

• You will hold relevant qualifications in business, management, administration or a related discipline, together with substantial relevant experience, or an equivalent combination of education, training and experience.
• You will have essential experience working collaboratively with and for Aboriginal and/or Torres Strait Islander peoples, communities or organisations.
• You will demonstrate experience managing operational functions and implementing systems, administrative processes and service improvements within a complex organisation.
• You will bring experience in financial administration, budget coordination and resource management.
• You will have experience supporting human resources processes, including recruitment, onboarding and workforce administration.
• You will demonstrate the ability to promote culturally safe workplace practices and support capability development in culturally responsive ways.
• You will bring strong project coordination, event management, organisational, communication and stakeholder management skills, together with the initiative to solve problems and manage competing priorities.

About UQ

As part of the UQ community, you will work alongside bright minds from around the world, united by a shared commitment to creating a better world. Excellence is at the core of our culture, contributions are valued, and staff are supported through a wide range of benefits, including up to 26 weeks paid parental and primary care leave, 17% superannuation, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, salary packaging, and cultural leave.

UQ is committed to Aboriginal and Torres Strait Islander peoples’ learning, discovery and engagement, and to playing a leading role in reconciliation in Australia. Guided by our Strategic Plan, Stretch Reconciliation Action Plan and Aboriginal and Torres Strait Islander Employment Strategy, we work in partnership with communities to embed reconciliation across our operations. You will be supported to connect with vibrant staff networks, including the Aboriginal and Torres Strait Islander Staff Network, and your cultural identity will be respected, valued and embraced.

Other Information

Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. We’re dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone].

Applications close Sunday 1st November 2026 at 11.00pm AEST (R-69963). Please note that interviews have been tentatively scheduled for Thursday 5th November.

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