Operations Manager - East Gippsland

Wellways Australia; Orbost; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal and Entertainment allowance up to

Leave loading 17.5%

Parental leave after 12 months

Employee Assistance Program

Job summary

Wellways Australia is seeking a values-driven leader to head the East Gippsland Mental Health and Wellbeing Local, overseeing clinical, psychosocial and lived experience services across Bairnsdale and Orbost.

You will balance operational leadership with service development, quality improvement and future planning, working with partners and the community to ensure accessible, responsive care for local people, families and carers.

Qualifications

• Senior leadership experience in mental health or a related setting.
• Tertiary qualifications in Allied Health, Nursing, or Psychology; AHPRA registration where applicable.
• Ability to lead diverse teams across clinical, psychosocial and lived experience practice areas.
• Strong skills in partnership development and data-informed decision making.
• Commitment to safety, quality and accountability.

Responsibilities

• Lead operations across the East Gippsland Local, including Bairnsdale and Orbost, balancing leadership with service development and planning.
• Direct a multidisciplinary team across clinical, psychosocial and lived experience disciplines.
• Collaborate with consortium partners and the local community to ensure accessible, responsive services.
• Drive continuous improvement and high-quality care grounded in community needs.

Skills

Senior leadership

Lived experience leadership

AHPRA-registered health professional

Partnership development

Data-informed decision making

Continuous improvement

Safety and quality

Education

Tertiary qualifications in Allied Health, Nursing, Psychology or related field

Job description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

• Rewarding leadership opportunity to help transform mental health and wellbeing support across East Gippsland
• Lead a multidisciplinary team, building a values-driven culture that is compassionate, inclusive, and connected to the community
• Permanent, full time opportunity with access to salary packaging benefits and annual leave loading

About The Opportunity

This is a rewarding opportunity to lead the operations of the East Gippsland Mental Health and Wellbeing Local, working across Bairnsdale and Orbost locations to shape how mental health and wellbeing support is delivered across the community.

You’ll lead a multidisciplinary team across clinical, psychosocial and lived experience disciplines, balancing operational leadership with service development, quality improvement and planning for the future. Working closely with our consortium partners and the local community, you’ll help ensure the service remains accessible, responsive and grounded in the needs of local people, families and carers.

About You

You are a compassionate, people-focused leader who leads with integrity and care. Values-driven and community-minded, you understand the importance of inclusivity and collaboration, creating an environment where people feel supported, respected, and inspired to grow. You’re committed to making services work better for people by embracing diverse perspectives, strengthening trust and fostering a culture of curiosity and continuous learning.

In addition, you’ll bring:

• Demonstrated senior leadership experience in mental health, wellbeing or a similar setting, including lived experience leadership roles
• Relevant tertiary qualifications in Allied Health, Nursing, Psychology or another mental health-related field, with AHPRA registration where applicable
• Demonstrated ability to lead and support a diverse team across clinical, psychosocial and lived experience practice areas
• Strong skills in partnership development, data-informed decision making and continuous improvement practices
• A collaborative approach with a focus on safety, quality, and accountability
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake
• NDIS Workers Orientation module completion certificate

About The Service

The East Gippsland Mental Health and Wellbeing Local is part of the Victorian mental health reform, providing community-based support for people aged 26 years and over experiencing mental health challenges, including people with co-occurring substance use or addiction needs. Operating seven days a week with extended hours, the service provides clinical support, care and wellbeing services across East Gippsland.

Delivered in partnership between Wellways, Gippsland Lakes Complete Health and Latrobe Regional Hospital, the service is community-led and informed by the experiences of consumers, carers and the local community. The partnership continues to strengthen an inclusive, accessible and responsive service that reflects the diverse needs of people within our community.

What we offer:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Julia Henning, Acting General Manager – Reform Implementation on 0419 019 927.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Job Description Summary

Lead a values-driven team to deliver inclusive mental health and wellbeing support, shaping services that empower the East Gippsland community.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close

01/09/2026