Operations Manager (Dangerous Goods)

Blackbook Executive; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Blackbook Executive is seeking an Operations Manager to lead day-to-day terminal operations in Victoria. You will ensure safety, service, compliance and productivity outcomes across the site. The role focuses on embedding standards, boosting safety culture and guiding frontline teams through change.

Reporting to the Terminal Manager, you will drive planning, execution and continuous improvement in a fast-paced, regulated environment with multiple stakeholders. Melbourne-based, permanent role.

Qualifications

• Proven leadership within terminal operations, dangerous goods, fuel, chemicals, bulk liquids, shipping, logistics or industrial operations.
• Strong safety leadership in highly regulated environments.
• Experience leading frontline teams in 24/7 or shift-based operations.
• Strong planning, communication and problem-solving capability.
• Ability to drive accountability and continuous improvement.
• Comfortable managing fast-paced environments with multiple stakeholders.

Responsibilities

• Lead daily terminal operations including shipping activities, tank management and loading/unloading operations.
• Drive frontline safety leadership and ensure compliance with all procedures.
• Coordinate shift teams through clear communication, planning and structure.
• Manage disruptions, incidents and escalations calmly and proactively.
• Monitor performance, productivity and cost control across the site.
• Support continuous improvement initiatives focused on safety, service and efficiency.
• Coach and develop teams through performance coaching and competency management.
• Collaborate with Maintenance, HSSEQ, HR and support functions for alignment.

Skills

Leadership

Safety leadership

24/7 operations

Operational planning

Problem solving

Stakeholder management

Job description

This Australian leading organisation supplies operations and services to customers based in Australia and overseas. The business has carved out a substantial market share and has continued to grow by offering the highest quality service with a focus on customer service delivery and efficiency. As they set up for their next stage of growth, they have a need to recruit an Operations Manager to leadto assist their terminal operations for Victoria.

The Role

Reporting into the Terminal Manager, you will take ownership of day to day operational execution across the site, ensuring safety, service, compliance and productivity outcomes are consistently achieved.

You will play a key role in embedding operational standards, strengthening safety culture and leading frontline teams through a period of operational improvement and transformation.

Key Responsibilities

• Lead daily terminal operations including shipping activities, tank management and loading/unloading operations.
• Drive strong frontline safety leadership and ensure compliance with all operational and permit-to-work procedures.
• Lead and coordinate shift teams through clear communication, planning and operational structure.
• Manage operational disruptions, incidents and escalations in a calm and proactive manner.
• Monitor operational performance, productivity and cost control across the site.
• Support continuous improvement initiatives focused on safety, service and operational efficiency.
• Develop team capability through coaching, performance management, training and competency management.
• Work closely with Maintenance, HSSEQ, HR and wider support functions to ensure operational alignment and compliance.

About You

• Proven leadership experience within terminal operations, dangerous goods, fuel, chemicals, bulk liquids, shipping, logistics or industrial operations.
• Strong understanding of safety leadership and operating within highly regulated environments.
• Experience leading frontline operational teams in 24/7 or shift-based operations.
• Strong operational planning, communication and problem-solving capability.
• Ability to drive accountability, operational discipline and continuous improvement.
• Comfortable managing fast-paced operational environments with multiple stakeholders.

Why Apply?

• Join a well known industrial infrastructure business investing heavily in operational uplift and transformation.
• Highly visible leadership role with strong long term career progression opportunities.
• Exposure across safety, operational performance, people leadership and site management.
• Opportunity to play a key role in shaping operational culture and standards.