Operations Manager

at; City Of Swan; On-site; AUD 60,000 - 80,000; Full time

Job summary

A local brewery in Western Australia is seeking an experienced Operations Manager to oversee venue and brewery operations. The role requires strong leadership, financial acumen, and a passion for hospitality and beer. You will manage multiple departments, maintain high service standards, and ensure compliance with regulations. The company offers a competitive salary with performance-based bonuses and a chance to shape its growth.

Benefits

Competitive salary

Performance-based bonus

Autonomy in decision-making

Qualifications

• Senior management experience in hospitality or FMCG beverage environment.
• Minimum 2-3 years of senior management experience.
• Proven success in managing financial performance.

Responsibilities

• Oversee venue operations to high standards.
• Lead the Head Brewer and Venue Manager.
• Drive sales growth in wholesale.

Skills

Leadership

Commercial awareness

Organizational skills

People management

Familiarity with hospitality

Job description

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Swan Valley, Western Australia
Senior Leadership Role

About Mash. Brewing

MASH. has been brewing beer in the Swan Valley since 2006. We're one of WA's original craft breweries — known for good beer, good food and a no-nonsense, local spirit. Our venue is relaxed, family-friendly and built around quality, consistency and old-fashioned hospitality.

We're now gearing up for our next stage of growth across both our Swan Valley venue and wholesale beer distribution.

We're looking for an Operations Manager who can lead the business operationally, commercially and culturally — and help evolve MASH. into the next chapter.

The Role

This is a hands-on leadership role overseeing the whole business:

Venue operations: Bar, restaurant, service, experience

Brewery & wholesale: Production planning, quality, stock, distribution

Sales & marketing: Growth strategy and execution

People & culture: Hiring, training and leading the team

Finance: Budgets, performance targets, P&L reporting

You'll work closely with the Ownership group and Senior Team to set direction, drive performance and keep MASH's culture real, positive and passionate.

What You'll Be Doing

Overseeing the venue to a high service standard & strong wage/cost control

Leading the Head Brewer, Venue Manager and Sales/Marketing staff

Driving wholesale sales team for growth into bars, pubs and bottle shops

Developing local marketing, promotions & on-site events

Monitoring weekly performance dashboards & monthly P&L

Ensuring liquor licence, food safety & excise compliance

Creating a work environment that retains and grows good people

About You

You'll thrive here if you are:

A leader who leads from the floor, not the office

Commercially sharp — knows numbers and margins, and makes smart calls

Organised and proactive — sees problems before they hit

Familiar with Hospitality and extra points for knowing how a brewery works (production & wholesale)

Strong on people — knows how to get the best from a team

Passionate about beer, community and hospitality culture

Australian work rights are required for this position

Experience Required

Senior management role in hospitality, brewery or FMCG beverage environment

Minimum 2-3 years of Senior management experience in hospitality, brewery or FMCG beverage environment

Proven success managing financial performance (budgets, P&L, labour % etc.)

Comfortable managing multiple departments at once

Key Performance Outcomes

Wholesale sales & account expansion

Gross margin targets met across food, beverage & packaged beer

Labour cost % kept within plan

Strong culture with low turnover & high engagement

What We Offer

Senior leadership role with real influence

Competitive salary + performance-based bonus

Autonomy to shape the next phase of the MASH. story

A supportive ownership group that cares about the brand and the people

How to Apply

Send your resume and a short cover note telling us why you're the right fit.

Applications treated confidentially. MUST include cover note. Please no phone calls to our venue will be accepted.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an operations manager?
• How many years' experience do you have with forecasting for businesses?
• How many years of people management experience do you have?