Operations Leader - Multi-Site Hospitality (WFH Flex)

Perigon Group Pty Limited; Council of the City of Sydney; Hybrid; AUD 130,000 - 145,000; Full time

Job summary

A leading property management firm in Sydney seeks an experienced Operations Lead to oversee multi-site operations. The ideal candidate will have a background in hospitality and is capable of driving operational excellence while managing a dynamic team. This position offers a competitive salary of approximately $130k - 145k with superannuation. Strong leadership skills and a focus on guest experience are essential for this role.

Qualifications

• Experience in multi-site operations leadership across hospitality, serviced apartments, or related service-based industries.
• Proven people management skills with the ability to lift performance.
• Strong commercial acumen managing P&L elements.

Responsibilities

• Drive consistency in service delivery and operational standards nationally.
• Implement and refine SOPs that can scale with the business.
• Manage COGS as a critical weekly KPI.

Skills

Multi-site operations leadership

People management

Strong commercial acumen

Quality control and compliance

Adaptability and growth mindset

Data-driven and process-oriented

Communication and collaboration skills

Willingness to travel

Job description

A leading property management firm in Sydney seeks an experienced Operations Lead to oversee multi-site operations. The ideal candidate will have a background in hospitality and is capable of driving operational excellence while managing a dynamic team. This position offers a competitive salary of approximately $130k - 145k with superannuation. Strong leadership skills and a focus on guest experience are essential for this role.