Operational Technical Officer - Telecoms

Western Power; Armadale; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Extra leave up to four weeks per year

Salary packaging options

Discounted health insurance and gym

Award-winning benefits programme

Wellness leave days (3 per year)

End-of-trip facilities for cyclists

Job summary

Western Power’s Telecoms Operations team is seeking an Operational Technical Officer to provide technical support across the distribution and transmission telecommunications network. You will coordinate training, authorisations, safety compliance, and resource management while assisting with complex technical issues.

The role covers field testing, calibration, incident investigations, and collaboration with SCADA maintenance.

Qualifications

• Diploma in Telecommunications or related field is preferred.
• Experience with telecommunications and SCADA networks is advantageous.
• Experience in large organisations with policies and governance.
• Ability to provide practical technical advice for operations.

Responsibilities

• Support Telecoms Operations, Commissioning and SCADA Maintenance Teams.
• Coordinate training, authorisations and competency management.
• Manage compliance, safety, and accurate records of equipment.
• Conduct in-field compliance audits and provide coaching as needed.
• Maintain and update registers for portable tools and equipment.
• Prepare technical reports and assist with incident investigations.

Skills

Telecom networks

SCADA systems

Technical advising

Governance awareness

Education

Diploma in Telecommunications

Communications Tech

Job description

Operational Technical Officer - Telecoms

Location: South Metro Depot (Forrestdale, WA, AU)

Operational Technical Officer – Telecoms Operations -SMD Forrestdale – Permanent

Join Western Power's Asset Operations team and play a critical role in supporting the maintenance and reliability of the distribution and transmission telecommunications network. In this role, you will provide technical advice and operational support across a range of network activities, including employee training and authorisations, compliance and safety management, fleet and resource coordination, and the investigation and resolution of complex technical issues.

Your Role in Action

Act as Western Power's Operational Technical Officer supporting our Telecoms Operations, Commissioning and SCADA Maintenance Teams within the Technical Operations Area.

You will provide technical support and advice across the distribution and transmission Telecommunications network, coordinating training and authorisations, managing compliance and operational resources, and supporting the resolution of complex technical and safety-related issues.

Coordinate with the RTO to arrange and manage block training and ad hoc courses to prevent authorisations expiring.

Conduct and record In Field Compliance Audits and provide feedback and coaching as required.

Maintain the currency of authorisations and competencies, arranging training when required to maintain competencies and apprentice training modules.

Coordinate the periodic testing, calibration and/or inspection of portable operational plant, tools and equipment and recording the data to enable the workforce to maintain and construct Western Power's network.

Manage and maintain accurate and up-to-date registers for portable operational plant, tools and equipment.

Prepare technical reports, procedures and assist formal leaders with incident investigations.

Understand and operate within Western Power's Occupational Health and Safety systems and reporting, including identifying hazards, taking corrective action and reporting incidents.

Manage fleet and vehicle requirements, including coordinating vehicle replacements and liaising with Fleet to ensure operational requirements are met.

What Makes You a Great Fit

Diploma in Telecommunications, Communications Technology, or related electrical or engineering discipline (Communications Technician qualification highly regarded).

Demonstrated experience working with telecommunications and SCADA networks highly regarded.

Experience operating within a large organisation and working in accordance with established policies, procedures, and governance frameworks.

Proven ability to provide technical advice and practical solutions to operational and network-related issues.

Experience coordinating workforce training, authorisations, and competency management processes.

Strong understanding of compliance requirements, including investigations, risk assessments, and corrective actions.

Proven ability to build and maintain effective relationships with a broad range of stakeholders.

Self-motivated and proactive, with the ability to work autonomously, take initiative, and solve complex problems

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:

• Over 50% of our employment opportunities are driven by career progression.
• Flexible work arrangements to support flexible working hours and working from home arrangements.
• The opportunity to purchase up to four weeks of additional leave per year.
• Access to salary packaging, social club activities, and discounted health insurance and gym membership.
• An award-winning employee recognition and benefits programme.
• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.
• In addition to standard leave, enjoy three wellness leave days each year. (ASU)
• Access to end-of-trip facilities at our Perth office and South Metro Depot, perfect for cyclists.

Applications close on 15 November.

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan.

Learn more about Western Power here: About (westernpower.com.au)

Find out how we’re building A Network for Life: A network for life (westernpower.com.au)