Operational Resilience & Business Continuity Lead

Heartland Group; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working

Team social activities and events

Flu vaccinations

Job summary

Heartland Group in Melbourne is seeking an experienced Business Continuity & Resilience Specialist to strengthen operational resilience and guide the enterprise BCM program across the bank. You will provide Line 2 oversight of CPS 230, coordinate impact assessments, recovery plans and testing, and report to management and boards while coaching business leaders and ensuring regulatory alignment.

The role focuses on ensuring robust controls, testing rigor and continuous improvement within a

Qualifications

• Our BCM/operational resilience experience is essential.
• Knowledge of APRA CPS 230 and regulatory expectations preferred.
• Ability to influence senior stakeholders and coach leaders.

Responsibilities

• Provide Line 2 oversight and challenge of CPS 230-aligned resilience arrangements.
• Maintain and improve the enterprise BCM framework, procedures and governance.
• Coordinate impact assessments, recovery strategies and continuity plans.
• Manage annual BCM testing and exercises including scenarios.
• Support disruption and recovery activities with BCM coordination and risk advice.
• Prepare BCM/operational resilience reporting for management and Board.
• Monitor findings, remediation and lessons learned, driving gaps closure.
• Provide coaching to plan owners and stakeholders.
• Coordinate BCM training and awareness across the organisation.

Skills

BCM/operational resilience

Risk management

Regulatory awareness

Stakeholder influence

Cross-functional collaboration

Education

Relevant tertiary qualifications in risk/finance/law

Tools

Protecht/GRC systems

Job description

Heartland Group in Melbourne is seeking an experienced Business Continuity & Resilience Specialist to strengthen operational resilience and guide the enterprise BCM program across the bank. You will provide Line 2 oversight of CPS 230, coordinate impact assessments, recovery plans and testing, and report to management and boards while coaching business leaders and ensuring regulatory alignment.

The role focuses on ensuring robust controls, testing rigor and continuous improvement within a