Officer Equity Listing Operations

Australian Securities Exchange; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Flexible working arrangements

Job summary

Australian Securities Exchange (ASX) in Sydney is seeking an energetic operations professional to support listings and data services. You will ensure accurate market information dissemination and administer ASX products with a customer-focused approach.

Join a fast-paced team that values collaboration, leadership principles, and risk-aware processes. The role offers hybrid working arrangements and a commitment to diversity and inclusion.

Qualifications

• Experience in fast-paced, deadline-driven operational environments.
• Customer-facing delivery excellence.
• Analytical skills for issue investigation and data summarisation.

Responsibilities

• Acquire and demonstrate understanding of ASX's Listings and Equity Listings Operations to administer ASX products.
• Ensure timely, accurate market information dissemination for ASX products.

Skills

Listings operations

Customer service

Data entry & analysis

Australian financial markets

Written communication

Attention to detail

Collaboration

Job description

Australian Securities Exchange – Sydney NSW

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

About the team:

Work within this fast paced team responsible for ensuring all relevant market information and data are administered concerning ASX listed and unlisted products. This role will give you exposure to the hub of financial markets within the Australian market. You will provide superior customer service to our customers, in line with our strong regulatory focus. As a key contributor, you will participate in projects to operationalise new products, systems or changes that have a direct impact to the Australian financial markets.

What you will be doing:

How we do things at ASX is just as important as what we do. This means, if you're a people leader, you will be responsible for both the core duties outlined below, and providing leadership to your team to ensure we foster a collaborative, inclusive team environment, where people feel empowered, accountable, and deeply connected (as outlined in our Leadership Principles).

• Acquire and demonstrate an understanding of the ASX's Listings and Equity Listings Operations business and related systems to facilitate the administration of ASX products
• Ensuring all relevant market information concerning ASX products that are disseminated, on or through ASX in a timely and accurate manner

• Administer ASX products and facilitate new listings including corporate actions in an environment of high customer focus and professionalism. This includes liaising with ASX listed entities and other product issuers.
• Collaborate as a team player to support customers through issue resolution, scheduled maintenance, upgrades and technical issues
• Champion the customer and manage customer queries ensuring alignment with the ASX Customer Communication Principles
• Engage and service a diverse range of customers inclusive of brokers, custodians, system vendors, and regulators
• Compile, maintain and report statistical information
• Accurate and comprehensive reporting of issues and their resolution
• Learn and familiarise yourself with ASX's BCP emergency procedures
• Identify and implement process improvements to reduce operational risk, enhance the customer experience and develop technical change
• Review operational procedures and risk controls to meet internal and external audit requirements
• Project involvement and assist in the operationalisation of new products and services or technology upgrades

What you will bring:

Must have

• Previous experience in a fast paced deadline driven operational environment
• Experience in a customer facing role offering exceptional service
• Analytical experience involving the investigation of issues and problems, identifying and documenting their solutions
• Knowledge of the Australian Financial Markets and related products
• Experience in highly complex data entry and analysis of market information
• Written communication skills with ability to summarise data
• Adherence to procedures and best practice
• Customer Driven & Delivery Focused - be an advocate for our customers
• Attention to detail - errors are minimised to deliver accurate outcomes.
• Demonstrates business acumen - understands the big picture and impacts
• Collaboration - can work with multiple stakeholders to deliver a common goal
• Calm under pressure - can remain focused in times of stress
• Naturally inquisitive - asks questions to ensure understanding
• Confident decision maker - make straightforward decisions and know when to seek backup
• Great communicator - able to get the message across in the best way
• Analytical thinker - can evaluate information and seek a solution
• Team player - support each other to achieve
• Collaboration - can work with multiple stakeholders to deliver a common goal

Nice to have:

• Exposure to operational environments in financial industry
• Understanding of processes and systems relating to the capture, storage and processing of market data content including corporate actions
• Awareness of ASX business and market operations

If you need any adjustments during the application or interview process to help you present your best self, please let us know at *******@asx.com.au.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‑time, we encourage you to apply if you are interested in part‑time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‑boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.