Nurse Navigator Emergency Frequent Admissions

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 90,000 - 110,000; Full time

Job summary

West Moreton Health is seeking a Nurse Navigator – Emergency Frequent Admissions to lead advanced nursing practice and care coordination for complex patients in the Ipswich region. This permanent full-time role focuses on reducing fragmentation, coordinating family-centred care, and connecting patients to appropriate services to improve outcomes.

The ideal candidate will demonstrate leadership, therapeutic relationships, and a commitment to quality improvement within a multidisciplinary team in

Qualifications

• Advanced clinical evidence-based skill and knowledge in nursing, care coordination and interdisciplinary care management.
• Leadership proficiency in team engagement and collaboration across multidiscipline services.
• Ability to establish therapeutic relationships, health education and culturally competent practice.
• Experience collaborating at unit/service area level to ensure quality outcomes.
• Understanding of quality improvement frameworks and nursing/midwifery research integration.
• Evidence of person-centred care and safe, professional practice.

Responsibilities

• Coordinate care for patients with complex needs to reduce fragmentation and improve outcomes.
• Partner with families and carers to understand conditions and connect to appropriate services.
• Lead and participate in multidisciplinary teams to ensure effective service delivery.
• Apply quality improvement principles and contribute to safe, high-quality care.

Skills

Clinical leadership

Care coordination

Interdisciplinary collaboration

Therapeutic relationships

Quality improvement

Patient-centred care

Education

Ahpra registration

Job description

Make a Difference for Patients with Complex Care Needs!

The Nurse Navigator – Emergency Frequent Admissions is a registered nurse who demonstrates advanced levels in clinical skills, knowledge and translation of contemporary evidence-based care to practice. The Nurse Navigator aims to facilitate safe and efficient care for patients who are complex by reducing service fragmentation, enhancing management in partnership with the family and carers through understanding of their condition and coordinating the connection to appropriate services to enhance outcomes thus smoothing the patient journey.

Permanent Full-time opportunity!

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

What We're Looking For

Our ideal candidate will be someone who can demonstrate the following:

• Advanced clinical evidence-based skill and knowledge in nursing, care coordination and interdisciplinary care management, evidenced by recency of practice and achieved clinical and professional competencies.
• Leadership proficiency through the articulation of team engagement principles and personal attributes that influence a positive team culture and achieve active collaboration across multidiscipline services.
• Proficiency in the establishment of therapeutic relationships, incorporating health education, advocacy and culturally competent professional practices that facilitate achieving patient identified goals and optimised health experiences.
• Demonstrated ability to collaborate at a work unit/service area level and/or across professions to ensure effective service delivery and quality outcomes.
• Applied knowledge of quality improvement frameworks and associated quality processes inclusive of the integration of nursing / midwifery research, identifying experiences that evidence a professional commitment to contributing to quality improvement.
• Exemplifies the West Moreton Health Nursing and Midwifery Professional Practice Model by demonstrating person-centred care, professional excellence, safe and effective care delivery, commitment to quality and safety, and collaborative practice.

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
• Appointment to this position requires proof of qualification and registration or membership with the Australian Health Practitioner Regulation Agency (Ahpra)

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Occupational group: Health - Nursing