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Youth Support and Advocacy Service (YSAS) seeks a Manager, Secure Welfare to lead 24/7 operations across Ascot Vale and Maribyrnong, delivering primary health services and support to young people in Secure Care. The role oversees staffing, safety, risk management and program development.
The Manager will drive clinical governance, quality improvement and evidence-based decision making within the organisation, inspiring a values-based culture and strategic leadership across two sites.
Youth Support + Advocacy Service (YSAS) is one of Australia’s largest and most comprehensive, youth specific community service organisation that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.
YSAS is a Child Safe organisation. We actively promote the safety and wellbeing of young people, and are committed to protecting young people from harm or abuse who come into contact with and/or access our service.
At YSAS we are committed to people of a diversity of backgrounds and identities being included, represented, and having the opportunity to participate equally in the life of our organisation and the communities in which we provide our services. We strive to create the conditions where people feel safe, enfranchised and valued. We value lived-living experience wisdom, insight, and knowledge.
Secure Care provides primary health services to young people who are in Secure Welfare Services and at substantial and immediate risk of significant harm as part of Child Protection and Family Services. YSAS has responsibility for the delivery of primary health services to young people in Secure Care Services. Young people placed in Secure Care Services face physical, cognitive, psychological and social changes and challenges commonly associated with this life stage. However, in contrast to most young people, they often have complex multiple health problems and comorbidities, particularly in the areas of problematic alcohol and other drug use, offence-specific behaviours, high-risk behaviours and mental health problems.
The Manager, Secure Welfare is responsible for the management of a 24-hour work environment over 7 days of the week. This includes overseeing quality and safety processes. Staffing, rostering, risk assessment and mitigation and ongoing program development.
Based across two sites, Ascot Vale and Maribyrnong, the Manager Secure Welfare unit has a critical role in the development of business intelligence and identification of emerging trends that enable the delivery of high quality, clinically safe services and evidence-based decision making within the organisation. The Manager unit holds a formal leadership role and therefore is responsible for inspiring a shared vision, modelling a values-based approach, and creating a culture in which new ways of working are encouraged and enabled.
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” \"Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner". \"It takes time to trust someone, but it’s worth it when you know they’ve got your back". Young people have also raised that genuine human connection is an important quality, \"being authentically human\", while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. \"It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive"”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position and more about YSAS benefits please visit our employment website https://ysas.org.au/employment/
1. As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.
2. You must have Australian work rights to apply for this position.
For a confidential discussion about the position, please contact Lateef Adeleye, Program Manager Residential, on 0437541*** regarding the Nurse Manager position, Recruitment Ref. Number – 090_2026.