Network Lead

The Reject Shop; Melbourne; On-site; Confidential; Full time

Benefits offered by this job

Paid parental leave

Wellbeing initiatives

EAP support

Job summary

The Reject Shop, part of Dollarama, seeks a Network Lead to join our Technology team at the Store Support Centre. This hands-on leadership role owns network reliability, security, and performance across Australia and guides a growing team of network engineers while implementing our global strategy.

The ideal candidate brings 8–10 years of networking experience with Fortinet and Cisco, plus experience in multi-site retail settings and strong cross-functional leadership.

Qualifications

• 8–10 years of hands-on networking experience, including 2–3 years in a Lead or Senior-level leadership role.
• Deep expertise in Fortinet and strong capability with Cisco.
• Experience designing and implementing complex network solutions in a distributed or multi-site environment.
• Background in retail, distribution, logistics, or large site-heavy organisations.
• Strong communication skills and the ability to lead across technical and non-technical teams.
• Experience in global organisations or strategy defined by an international head office is valued.

Responsibilities

• Lead the Network team, providing guidance and technical direction to engineers at different levels.
• Own the reliability, stability, and performance of network across all sites nationally.
• Ensure networks are secure and aligned to operations, performance, and cyber requirements.
• Execute the global network strategy and adapt locally when needed.
• Remain hands-on with troubleshooting, architecture uplift, and solution design.
• Design, implement, and optimise network solutions for a highly distributed retail environment.
• Collaborate with Infrastructure, Cyber, and Technology teams to mitigate risk.

Skills

Fortinet

Cisco

Leadership

Retail network

Job description

You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail giant Dollarama, and we’re building something big. 2026 is shaping up to be a defining year. Our store network is expanding, our customer experience is evolving, and we’re growing towards 700 stores. Behind every checkout, every distribution centre, and every team member is a resilient, secure, high-performing network - and that’s where you come in.
We’re looking for an experienced Network Lead to join our Technology team at the Store Support Centre. This is a hands-on leadership role responsible for network reliability, security, and performance across our Australian environment, while guiding a growing team of network engineers and implementing our global network strategy.
This role is ideal for someone who brings deep technical expertise, thrives in complex distributed environments, and takes pride in leading teams through operational excellence. If you combine strong leadership with advanced Fortinet and Cisco capability, this is your opportunity to make a meaningful impact.

What You’ll Be Doing

• Leading our Network team, providing guidance, support, and technical direction to engineers at different levels.
• Owning the reliability, stability, and performance of TRS’s network across all sites nationally.
• Ensuring network environments remain secure and aligned to operational, performance, and cyber expectations.
• Executing the global network strategy defined by Canada - or clearly articulating where local variations are needed.
• Remaining hands-on and technical, contributing directly to troubleshooting, architecture uplift, and solution design.
• Designing, implementing, and optimising complex network solutions across a highly distributed retail environment.
• Working closely with engineers to deploy upgrades, remediate issues, and maintain best-practice configuration.
• Collaborating with Infrastructure, Cyber, and broader Technology teams to ensure alignment and risk mitigation.

What You’ll Bring

• 8-10 years of hands-on networking experience, including 2-3 years in a Lead or Senior-level leadership role.
• Deep expertise in Fortinet and strong capability with Cisco.
• Experience designing and implementing complex network solutions in a distributed or multi-site environment.
• A background in retail, distribution, logistics, or any large, site-heavy organisation.
• Strong communication skills and the ability to lead, influence, and work effectively across technical and non-technical teams.
• Experience working within a global organisation or executing strategy defined by an international head office (highly regarded but not mandatory).
• A calm, structured, and accountable leadership style - with a track record of lifting team capability.

What We Can Offer You

• The opportunity to lead network operations for a major national retailer during significant expansion.
• A critical technical leadership role where your expertise directly impacts store uptime and customer experience.
• Close collaboration with global engineering and strategy teams across Dollarama.
• A chance to build and grow a high-performing network team as the business scales.
• A stable, in-house position offering real ownership, long-term opportunity, and meaningful impact.
• Employee benefits including paid parental leave, wellbeing initiatives, and EAP support.
• A professional, inclusive environment that values leadership, accountability, and getting the job done right.

This is more than a network role. It’s your chance to lead the team powering the next chapter of growth at The Reject Shop.
Please note that interviews are being conducted onsite, and candidates must be currently living in Melbourne.