Neighbourhood Administration Officer

UnitingCare Queensland; Redbank; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Not-for-profit salary packaging

Job summary

BlueCare in Redbank, QLD is seeking an Administration / Scheduling Officer to support neighbourhood administration and scheduling across community care services. The role ensures smooth operations and a high-quality client experience.

You will coordinate teams, handle inquiries, manage diaries and appointments, and maintain records in MS Office and database systems. Flexible start times and permanent full-time status apply.

Qualifications

• Effective verbal and written communication skills are required.
• Experience in rostering/scheduling is highly regarded.
• Strong time-management skills and ability to prioritise workload.
• Proficiency with MS Office and database applications.

Responsibilities

• Support and coordinate teams within each neighbourhood.
• Be first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop prep.

Skills

Verbal communication

Written communication

Rostering experience

Time management

MS Office

Tools

MS Office Suite

Database applications

Job description

Administration / Scheduling Officer | BlueCare | Community Care

• Employment Status: Permanent Full Time
• Monday to Friday, 8am - 4pm
• Location: Redbank QLD
• Remuneration:$33.22 p/hr + Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts

Make a meaningful difference with BlueCare

We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

Our Neighbourhood Administration / Scheduling Officer, is a key support role to the delivery of our Community Care based services. You’ll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.

Key responsibilities include but are limited to:

• Supporting and coordinating different teams within each neighbourhood
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and inquiries
• Rostering and scheduling supportfor the neighbourhood
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
• Assist senior staff with special projects as required

We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of themost trusted communityandresidential careprovidersin Australia.

Role requirements:

• Available to work flexible start times between 6:00am and 8:00am.
• You will have effective verbal and written communication skills
• Previous experience in rostering/scheduling – Highly regarded
• Great time-management skills and an ability to prioritise your workload
• Good knowledge and experience with MS Office and Database applications
• Confidence with smart phone and digital devices or willingness to learn
• Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email [e-mail]

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.