Neighbourhood Administration Officer

UnitingCare Queensland; Caboolture; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Salary packaging benefits

Employee discounts

Parental leave

Diversity leave

Career development opportunities

Job summary

BlueCare in Morayfield is seeking a Neighbourhood Administration Officer to support and coordinate teams across neighbourhoods. This permanent full-time role focuses on efficient business operations and delivering an exceptional client experience in Community Care.

You will be the first point of contact for customers, manage rostering and scheduling, handle inquiries, and prepare correspondence. Proficiency with MS Office and database applications is required, with comfort using smartphones and

Qualifications

• Effective verbal and written communication skills.
• Experience rostering/scheduling is highly regarded.
• Strong time-management skills and ability to prioritise workload.
• Good knowledge of MS Office and database applications.
• Confidence with smartphones and digital devices.

Responsibilities

• Support and coordinate different teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop arrangements.
• Monitor, order and distribute office supplies and arrange maintenance.
• Ensure data integrity in BlueCare systems and databases.
• Use MS Office and database applications (intermediate–advanced).
• Assist senior staff with special projects as required.

Skills

Communication

Scheduling

Time management

MS Office

Digital devices

Prioritisation

Tools

Database applications

Job description

Neighbourhood Administration Officer | BlueCare | Community Care

Employment Status: Permanent Full Time

Location: Morayfield location

Remuneration: $33.22 p/hr + 12% Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts

Make a meaningful difference with BlueCare
We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

Our Neighbourhood Administration / Scheduling Officer is a key support role to the delivery of our Community Care based services. You’ll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.

Key responsibilities include but are limited to:

• Supporting and coordinating different teams within each neighbourhood
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and inquiries
• Rostering and scheduling supportfor the neighbourhood
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
• Assist senior staff with special projects as required

We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of themost trusted communityandresidential careprovidersin Australia.

Role requirements:

• You will have effective verbal and written communication skills
• Previous experience in rostering/scheduling – Highly regarded
• Great time-management skills and an ability to prioritise your workload
• Good knowledge and experience with MS Office and Database applications
• Confidence with smart phone and digital devices or willingness to learn
• Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email [e-mail]

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.