National Quality, Compliance & Risk Leader

SACARE; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Professional development

Job summary

ONCALL Group Australia is seeking an experienced National Quality, Compliance and Risk Manager to lead accreditation, compliance and continuous improvement across the organisation. The role involves audits, policy development and safeguarding practices to ensure regulatory alignment and robust governance.

You will oversee internal audits, coordinate external reviews, incident reporting, and monthly governance reporting while mentoring teams and embedding ONCALL values across operations.

Qualifications

• Tertiary qualification in auditing, compliance and policy development.
• Knowledge of the NDIS and DHHS regulatory framework.
• Experience across audit, quality, risk and reporting.
• Experience creating and reviewing policies in line with legislation.
• Ability to improve company systems and procedures.
• Strong stakeholder engagement and relationship management.
• Excellent written and verbal communication.

Responsibilities

• Audit, Risk and Compliance: conduct internal audits and provide reports to units.
• Review and develop audit tools and schedules.
• Ensure operational compliance within the quality and compliance framework.
• Coordinate external audits and manage incident reporting.
• Provide monthly reports across Audit, Incidents, Complaints, Risk, Quality, RTW and Compliance.
• Train, mentor and develop management and staff to ensure compliance.
• Lead by example and promote ONCALL values and vision.

Skills

Audit management

Policy development

Compliance

Risk management

Stakeholder engagement

Communication skills

Leadership

Education

Tertiary qualifications in auditing/compliance

Tools

MS Office

Job description

ONCALL Group Australia is seeking an experienced National Quality, Compliance and Risk Manager to lead accreditation, compliance and continuous improvement across the organisation. The role involves audits, policy development and safeguarding practices to ensure regulatory alignment and robust governance.

You will oversee internal audits, coordinate external reviews, incident reporting, and monthly governance reporting while mentoring teams and embedding ONCALL values across operations.