National Business Manager Bunnings and Independent Hardware

Tanner Menzies; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Career opportunities

Generous quarterly bonus

Free parking near North Ryde

Job summary

Tanner Menzies Pty is seeking an experienced Customer Management & Strategic Planning professional in Sydney. The role focuses on developing customer business plans, building senior-level relationships with hardware buyers, and leading annual trading negotiations to drive growth.

You will identify distribution opportunities, lead new product launches in the hardware channel, and work cross-functionally to optimise forecasts, budgets and activation plans.

Qualifications

• 4–5 years in retail hardware account management with strong relationships and reputation with major hardware chains.

Responsibilities

• Develop and execute annual customer business plans aligned to growth objectives.
• Build and maintain senior-level relationships with hardware customers and banner groups.
• Lead trading negotiations, commercial agreements and joint business planning processes.
• Identify opportunities to expand distribution, improve ranging, and accelerate category growth.
• Develop customer-specific strategies to maximise sales, profitability, and market share.
• Deliver annual revenue, gross profit, and market share targets.
• Manage customer P&Ls and ensure profitable growth across accounts.
• Monitor performance and implement corrective actions; drive promotional programs and investment strategies.
• Analyse sales trends, customer performance, and competition to identify opportunities and risks.
• Collaborate with Demand Planning, Finance, and Marketing on forecasts, budgets and activations.

Skills

Account management

Retail hardware

Negotiations

Forecasting

Strategic planning

Job description

Big Global Brands! Big Global Business! This business has a commitment to product innovation across a number of product categories, and encourages its employees to think outside the square to deliver exceptional results. Tenure in the business is long with lots of career opportunities to expand your knowledge and commercial acumen across it’s varies divisions. Performance is rewarded with generous bonus incentives paid quarterley and a great working from home policy which requires 3 days in office and 2 from home.

About the Role

Customer Management & Strategic Planning

• Develop and execute annual customer business plans aligned to company growth objectives.
• Build and maintain senior-level relationships with hardware customers and banner groups.
• Lead annual trading negotiations, commercial agreements, and joint business planning processes.
• Identify opportunities to expand distribution, improve ranging, and accelerate category growth.
• Develop customer-specific strategies to maximise sales, profitability, and market share.
• Deliver annual revenue, gross profit, and market share targets.
• Manage customer P&Ls and ensure profitable growth across all accounts.
• Monitor business performance and implement corrective actions where required.
• Drive execution of promotional programs and investment strategies.
• Analyse sales trends, customer performance, and competitive activity to identify opportunities and risks.

Category & Innovation Leadership

• Partner with Marketing and Category teams to develop compelling customer propositions.
• Lead new product launch strategies within the hardware channel.
• Utilise market and shopper insights to influence customer ranging decisions.
• Support development of category growth initiatives that create mutual value for customers and the business.

Cross-Functional Leadership

• Collaborate with Demand Planning teams to optimise forecasting, inventory management, and service levels.
• Partner with Finance to manage trade spend, forecasting, and budget delivery.
• Work closely with Marketing to execute channel activation plans.
• Lead internal stakeholder engagement to ensure successful delivery of customer commitments.
• Foster a high-performance culture focused on accountability, collaboration, and customer excellence.

About You

• You know the retail hardware channel and have strong relationships with buyers across Bunnings and Independendent hardware
• You want to step up in responsibility and work with a global supplier where career opportunities are many
• You enjoy being challenged and chasing targets to be rewarded by strong bonuses
• You have a minimum of 4-5 years retail hardware account management with strong business relationships and reputation with Bunnings and you are based in Sydney

What's in it for You

• Career opportunities aplenty
• A strong base package and very generous bonus plan paid quarterly
• based in North Ryde with free parking and it's 6 min walk from the metro.
• Culture is dynamic, supportive leaders within a collaborative close-knit team and they like to have some fun along the way.