National Account Executive

Ferrero; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Ferrero is seeking a National Account Executive to support national customer relationships and execute commercial plans in a fast-paced FMCG environment.

Working with the Account Manager, you will coordinate cross-functional information, prepare promotional documentation, and provide insights to drive consumer value for Ferrero across Australian retailers. This Sydney-based role offers development within a dynamic team.

Qualifications

• University degree in Business, Commerce, Management or related fields.
• Relevant experience in sales, account support, customer service or commercial administration in FMCG/retail.
• Exposure to retail customers, category management, merchandising, forecasting or e-commerce is advantageous.
• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Analytical capability with reports, customer data and commercial information.
• Clear written and verbal communication; collaborative, service-oriented.
• Proficiency in Microsoft Office; experience with SAP or trade promotion management systems.

Responsibilities

• Support the Account Manager in day-to-day coordination of assigned customer accounts and commercial priorities.
• Prepare and submit customer promotional documentation accurately and within required timelines.
• Maintain accurate trade spend accruals and support timely completion of SAP Trade Management claims processes.
• Provide account and performance insights to support customer forecasting and commercial decision-making.
• Prepare daily, weekly and monthly reports for stakeholders with clear information.
• Develop field activation briefs for key customer activities and coordinate with field teams.
• Collaborate with Account Management, Commercial Planning, Retail Capability and other teams to ensure high-quality execution.
• Build strong relationships with customer buying teams and respond professionally to requests.

Skills

Sales support

Account coordination

Analytical skills

MS Office

SAP familiarity

Education

University degree in Business, Commerce, Management

Tools

SAP

Trade Promotion Management

Job description

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Company description

About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Job description

About the Role: The National Account Executive supports the management of assigned customer relationships and the effective execution of agreed commercial plans. Working closely with the Account Manager, the role coordinates accurate and timely information across internal teams and customer contacts to deliver value for consumers, customers and Ferrero. This position provides broad exposure to national account management and offers an opportunity to develop commercial capability within a fast-moving consumer goods environment.

Main Responsibilities

• Support the Account Manager in the day-to-day coordination of assigned customer accounts and commercial priorities
• Prepare and submit customer promotional documentation accurately and within required timelines
• Maintain accurate trade spend accruals and support the timely completion of claims processes in SAP Trade Management
• Provide account and performance insights to support customer forecasting and commercial decision-making
• Prepare daily, weekly and monthly reports and ensure relevant stakeholders receive clear and timely information
• Develop field activation briefs for key customer activities and coordinate effective communication with field teams
• Collaborate with Account Management, Commercial Planning, Retail Capability and other cross-functional teams to support high-quality execution
• Build effective working relationships with customer buying teams and respond to requests professionally and promptly

About You

• University degree in Business, Commerce, Management or related fields
• Relevant experience in sales, account support, customer service or commercial administration, ideally within FMCG, retail or a related consumer-focused environment
• Exposure to retail customers, category management, merchandising, forecasting or e-commerce is advantageous
• Strong organisational skills, attention to detail and the ability to manage competing priorities and deadlines
• Analytical capability and confidence working with reports, customer data and commercial information
• Clear written and verbal communication skills and a collaborative, service-oriented approach
• Proficiency in Microsoft Office, experience with SAP or trade promotion management systems is beneficial

What We Offer

Careers with caring built in - discover our benefits here.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Profile description

• University degree in Business, Commerce, Management or related fields
• Relevant experience in sales, account support, customer service or commercial administration, ideally within FMCG, retail or a related consumer-focused environment
• Exposure to retail customers, category management, merchandising, forecasting or e-commerce is advantageous
• Strong organisational skills, attention to detail and the ability to manage competing priorities and deadlines
• Analytical capability and confidence working with reports, customer data and commercial information
• Clear written and verbal communication skills and a collaborative, service-oriented approach
• Proficiency in Microsoft Office, experience with SAP or trade promotion management systems is beneficial

We offer

Careers with caring built in - discover our benefits here.