Multi-Property Sales Executive

39AJG; Gold Coast City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Accommodation discounts

Food & beverage discounts

Associate recognition & rewards

Learning & development opportunities

Job summary

Marriott International, JW Marriott Gold Coast Resort & Spa and AC Hotel by Marriott Gold Coast, seeks a Sales Executive (Multi-Property) to drive group, catering, and event sales across two properties. From enquiry to contract, you will coordinate with clients and Event Planning to deliver seamless experiences.

You will report to the Director of Sales & Distribution, aiming to maximise revenue across accommodation, F&B, meetings, spa, and related services, while building lasting client

Qualifications

• Minimum 2 years' experience in Sales, preferably within hospitality, hotels, events, or tourism.
• High School Diploma or equivalent qualification.
• Strong relationship-building and negotiation skills.
• Excellent written and verbal communication abilities.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience working with CRM systems and sales platforms.
• Knowledge of Marriott sales systems or Cvent is highly regarded.

Responsibilities

• Handle incoming enquiries and leads from all channels.
• Convert group, catering, and event opportunities across both properties.
• Prospect for new business through sales calls, networking, referrals, and relationship-building activities.
• Achieve weekly, monthly, and annual sales targets and conversion goals.
• Collaborate with clients to develop tailored event and accommodation solutions.

Skills

Relationship-building

Negotiation

Communication

Organisational skills

CRM systems

Microsoft Office

Cvent

Hospitality sales

Education

High School Diploma

Tools

Cvent

Microsoft Office

Job description

Additional Information
Job Number26112022
Job CategorySales & Marketing
Location158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

About Marriott International

Marriott International's portfolio includes JW Marriott alongside 29 world-class hotel brands. As the world's leading hospitality company, with over 10,000 hotels worldwide, Marriott offers unparalleled opportunities for associates to grow, develop, and build rewarding careers.

About Our Hotels

This exciting multi-property role supports both JW Marriott Gold Coast Resort & Spa and AC Hotel by Marriott Gold Coast, two distinctive Marriott brands offering unique guest experiences in the heart of the Gold Coast.

JW Marriott Gold Coast Resort & Spa is part of Marriott International's luxury portfolio, with more than 100 stunning hotels and resorts located in gateway cities and inspiring destinations around the world. At JW Marriott, we believe our associates come first. When our associates thrive, our guests do too. Through The JW Treatment™, we foster a culture of care, well-being, development, recognition, and belonging. Here, you'll be part of a supportive community, surrounded by passionate professionals dedicated to creating exceptional guest experiences.

AC Hotel by Marriott Gold Coast delivers a modern, design‑led experience where every detail is thoughtfully considered, providing guests with a seamless and sophisticated stay. Bringing the essence of the Mediterranean lifestyle to the Gold Coast through thoughtful design, authentic hospitality, and memorable experiences.

Together, these properties offer associates the opportunity to work across two dynamic hotel environments while developing valuable experience within Marriott International.

About the Role

As a Sales Executive (Multi-Property), you will be responsible for prospecting, qualifying, and converting group, catering, and event opportunities across both JW Marriott Gold Coast Resort & Spa and AC Hotel by Marriott Gold Coast.

From the initial client enquiry through to contract execution, you will work closely with clients to understand their requirements and secure business that aligns with each hotel's sales strategy. Once confirmed, you will partner with the Event Planning team to ensure a seamless transition from sales to event execution.

Reporting to the Director of Sales & Distribution, you will play an important role in driving revenue growth and increasing market share across accommodation, food and beverage, meetings and events, spa, and other revenue-generating opportunities. This position offers exposure to two distinct Marriott brands, requiring the ability to tailor solutions and match client needs to the most suitable property.

Key Responsibilities Sales & Business Development

• Handle incoming enquiries and leads from all channels, including telephone, email, Cvent, Marriott systems, and third-party RFP platforms.
• Convert group, catering, and event opportunities across both properties.
• Prospect for new business through sales calls, networking, referrals, and relationship-building activities.
• Achieve weekly, monthly, and annual sales targets and conversion goals.
• Conduct post-event follow-up calls to identify repeat and future business opportunities.Actively promote Marriott Bonvoy Events and other Marriott programs throughout the sales process.

Client Management

• Build strong relationships with prospective and existing clients.
• Conduct engaging and tailored site inspections showcasing both properties' facilities and capabilities.
• Coordinate client entertainment activities, including menu tastings where applicable.
• Respond to all enquiries within established service standards, including acknowledging enquiries within 90 minutes and providing proposals within 24 hours.
• Work collaboratively with clients to develop tailored event and accommodation solutions.

Administration & Systems

• Maintain accurate booking details, client records, and correspondence within Marriott sales systems.
• Ensure all opportunities are correctly coded with relevant source and market segment information.
• Prepare and issue contracts, deposit requests, and related documentation in accordance with hotel standards.
• Monitor option and contract dates to ensure timely client follow-up.
• Ensure accurate data entry and maintenance of function diary and sales systems.

Revenue & Market Performance

• Quote rates and availability in accordance with hotel pricing strategies and sales guidelines.
• Maximise revenue opportunities across accommodation, catering, event space, food and beverage, spa, and ancillary services.
• Identify opportunities to increase market share and strengthen each property's competitive position.
• Work closely with Revenue, Sales, and Event Planning teams to optimise business outcomes.

About You

To be successful in this role, you will have:

• Minimum 2 years' experience in Sales, preferably within hospitality, hotels, events, or tourism.
• High School Diploma or equivalent qualification.
• Strong relationship-building and negotiation skills.
• Excellent written and verbal communication abilities.Strong organisational skills with the ability to manage multiple priorities.
• A proactive and results-driven approach to sales.
• Experience working with CRM systems, Microsoft Office Suite, and sales platforms.
• Knowledge of Marriott sales systems, Cvent, or similar platforms will be highly regarded.
• A passion for hospitality and delivering exceptional customer experiences.

Benefits

• Unlimited career development and growth opportunities across Marriott's global portfolio.
• Generous accommodation and food and beverage discounts at Marriott properties worldwide.
• Associate recognition and reward programs.
• Industry-leading learning and development opportunities.
• Well-being and mindfulness programs to support a healthy work-life balance.
• The opportunity to work across two exciting Marriott brands in a collaborative and high-performing team environment.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.