Mid-Senior IT Professional (Multiple Opportunities)

Hire Resolve; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Training & Development

Performance Bonus

Extra Superannuation - Pension plan

Unpaid Extended Leave

Job summary

Hire Resolve is assisting IT organisations in hiring mid‑senior IT professionals to support Australia‑based operations across multiple IT domains, including cloud, cybersecurity, networks, ITSM and data platforms.

Roles suit professionals ready to lead initiatives, uplift service delivery, and advance toward senior leadership paths such as IT Manager, Lead Engineer, Security Lead, or Solutions Architect.

Qualifications

• Bachelor’s degree or equivalent professional experience in IT.
• 5–10+ years in progressive IT roles across cloud, cybersecurity, networking, ITSM, DevOps, or data platforms.
• Practical experience with AWS/Azure/Google Cloud, Active Directory/Entra ID, SSO/MFA, RBAC.
• Familiarity with ITIL practices and strong documentation skills.

Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, and security domains.
• Design, implement, and optimise secure, scalable environments (on‑premise, hybrid, cloud).
• Improve service performance through incident, problem, and change management (ITIL).
• Strengthen security posture with access controls, monitoring, vulnerability management, and incident response support.
• Collaborate with stakeholders to gather requirements, shape solutions, and deliver to scope, quality, and timelines.
• Maintain architectural runbooks, policies, and runbooks for resilience and audits.
• Drive automation and standardisation to improve reliability and reduce manual effort.
• Support compliance-aligned delivery (Privacy Act, ISO 27001) and WHS risk management.
• Mentor colleagues and contribute to governance and best practices.

Skills

Troubleshooting

Stakeholder communication

Documentation

Leadership

Education

Bachelor’s degree in Computer Science/Information Systems/Engineering

Tools

ServiceNow

Jira Service Management

SIEM/EDR security tools

Terraform

Job description

Mid-Senior IT Professional (Multiple Opportunities)

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support Australia-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, uplift service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Program/Programme Manager, or Head of IT.

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support Australia-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems, enterprise applications, data platforms, DevOps, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, uplift service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Program/Programme Manager, or Head of IT.

Key Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., Privacy Act considerations, ISO 27001-aligned controls, internal audit support)
• Contribute to safe systems of work and risk management aligned to WHS requirements (where relevant)
• Mentor colleagues and contribute to technical standards, governance, and best practice

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline (or equivalent professional experience)
• Typically 5-10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
  • Cloud: AWS, Azure, and/or Google Cloud
  • Identity and access: Active Directory/Entra ID (Azure AD), SSO/MFA, RBAC
  • ITSM: ServiceNow, Jira Service Management, or similar
  • Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
  • Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
  • Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal)
• Eligibility to work in Australia and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Extra Superannuation - Pension plan
• Unpaid Extended Leave
• Training & Development
• Performance Bonus