Microsoft Specialist

Super Retail Group; Strathpine; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discounts across brand family

Perks Programme (Health, Entertainment

Career development opportunities

Job summary

Super Retail Group is seeking a Microsoft Specialist to manage and improve our Microsoft ecosystem, including 365, Azure, Entra ID, Exchange Online, Teams and related security platforms. This newly created role combines operational support, platform administration, security management and continuous improvement.

The role reports to the Head of Infrastructure Platforms and collaborates with Cyber Security and business teams to ensure secure, reliable and cost-effective services.

Qualifications

• Experience administering Microsoft 365 in a medium to large enterprise environment.
• Strong knowledge of Entra ID, Active Directory, Exchange Online and Teams.
• Experience supporting Microsoft cloud services, security and identity platforms.
• Experience developing and maintaining operational documentation and standards.

Responsibilities

• Administering and optimising Microsoft 365 and Azure environments.
• Ensuring platform availability, performance, security, and resilience.
• Managing configuration, provisioning, lifecycle activities, and incident resolution.
• Delivering platform enhancements, feature releases, and modernisation initiatives.
• Driving adoption of Microsoft technologies, automation, and self-service solutions.
• Implementing governance, security, risk, and compliance controls.
• Monitoring platform health, security posture, licensing, and compliance outcomes.
• Developing operational standards, documentation, and support processes.
• Partnering with Microsoft and strategic vendors to maximise platform value and innovation.
• Identifying and delivering optimisation, cost management, and licence efficiency opportunities.

Skills

Microsoft 365

Azure

Entra ID

Security

Tools

Azure AD

Job description

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity.

About the Role

Due to our continuous growth, we are seeking a skilled Microsoft Specialist to manage, support and continuously improve Super Retail Group's Microsoft ecosystem, including Microsoft 365, Azure, Entra ID, Exchange Online, Teams, OneDrive and related security and collaboration platforms.

This newly created role combines operational support, platform administration, security management and continuous improvement. Reporting to the Head of Infrastructure Platforms, you will work closely with Cyber Security, End User Computing, Architecture and Business teams to ensure Microsoft services are secure, reliable, cost effective and aligned with business needs.

Your key responsibilities will include, but not be limited to:

• Administering and optimising Microsoft 365 and Azure environments.
• Ensuring platform availability, performance, security, and resilience.
• Managing configuration, provisioning, lifecycle activities, and incident resolution.
• Delivering platform enhancements, feature releases, and modernisation initiatives.
• Driving adoption of Microsoft technologies, automation, and self-service solutions.
• Implementing governance, security, risk, and compliance controls.
• Monitoring platform health, security posture, licensing, and compliance outcomes.
• Developing operational standards, documentation, and support processes.
• Partnering with Microsoft and strategic vendors to maximise platform value and innovation.
• Identifying and delivering optimisation, cost management, and licence efficiency opportunities.

This role is based at our Strathpine Support Office in Brisbane, and offers a hybrid working arrangement, with at least three days per week based onsite.

About you

We are seeking a proactive and customer-focused Microsoft professional with strong technical expertise and a passion for delivering secure, reliable, and scalable cloud solutions. You thrive in a fast-paced environment, enjoy solving complex problems, and can balance operational support with continuous improvement initiatives. With experience across Microsoft cloud technologies, security, governance, and automation, you are comfortable collaborating with stakeholders, vendors, and technical teams to drive business outcomes.

In addition, you bring:

• Experience administering Microsoft 365 in a medium to large enterprise environment.
• Strong knowledge of Entra ID, Active Directory, Exchange Online and Teams.
• Experience supporting Microsoft cloud services, security and identity platforms.
• Experience developing and maintaining operational documentation and standards.
• A continuous improvement mindset, coupled with strong stakeholder engagement skills and the ability to communicate effectively with both technical and non-technical audiences.

WHY JOIN US?

• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
• We are committed to your professional development and will support on-going opportunities for both learning and progression.
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.