Mental Health Support Worker

Richmond Wellbeing; Western Australia; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

A mental health support organization in Australia seeks a Recovery Support Worker to assist individuals in navigating mental distress. The role requires strong emotional intelligence, teamwork capabilities, and relevant qualifications like Cert IV in Mental Health. Benefits include flexible shifts, salary packaging, and additional leave days. Join our dedicated team and help make a difference in people's lives.

Benefits

Salary packaging up to $18,640

Two bonus leave days

Training and mentoring

Employee Assistance Program

Long service leave after 5 years

Qualifications

• Relevant experience in mental health support.
• Current driver's licence and relevant checks.
• First Aid & CPR certification.

Responsibilities

• Support people in recovery from mental distress.
• Assist with life skills like budgeting and cooking.
• Provide emotional support and companionship.

Skills

Emotional intelligence

Teamwork

Calm under pressure

Education

Cert IV in Mental Health

Job description

What’s the role about?

Being a Recovery Support Worker at Richmind WA is more than just a job—it’s a calling.

You’ll support people navigating mental distress to build independence, reconnect with their strengths, and take steps toward the life they want to live.

This means helping with life skills, offering emotional support, and showing up as a consistent, compassionate presence.

You’ll be part of a supportive team, working in our residential homes—helping people feel safe, seen, and heard.

What does a typical day look like?

• Sharing a cuppa and talking through the day’s recovery goals
• Helping someone practice budgeting, cooking, or transport planning
• Supporting a person in distress with empathy and calm
• Celebrating a small but powerful win (like attending a group activity)
• Logging notes, chatting with your team, or attending a learning session
• Supporting a resident’s family to understand how to walk the recovery journey with them

What makes you a great fit?

You don’t need to be a mental health expert—you just need to care deeply about people and believe in their ability to grow and heal.

We’re looking for someone who :

• Has a Cert IV in Mental Health, Community Services, or similar—and experience in mental health
• Is emotionally intelligent, calm under pressure, and values teamwork
• Can support someone through a tough moment, not just a task
• Understands (or wants to learn) recovery-oriented practice
• Has a current driver’s licence and relevant checks (see below)
• Lived experience of recovery (as a consumer, carer or family member) is especially valued here.

You’ll need :

• Cert IV in a mental health or similar and previous experience
• National Police Clearance (under 6 months old)
• Working With Children Check
• First Aid & CPR (HLTAID011, HLTAID010, HLTAID009)
• Valid driver’s licence

We have 3 roles vacant at Ngulla Mia. All rosters are 4 week rotating rosters and all include a range of different shifts, which include days, afternoons, overnights and weekends.

Who are we?

At Richmind WA, we’ve been supporting people on their mental health journeys for over 50 years.

We’re recovery-first, lived experience-led, and proudly Rainbow Tick accredited. We walk alongside people with compassion, courage, and belief in their potential.

Our services are residential, outreach, and everything in between—person-centred, trauma-informed, and inclusive at the core.

Our values

• Living and breathing recovery
• Being brave and exploring
• Listening deeply and learning
• Putting people first
• Being passionate about inclusion and belonging

Why join us?

• Meaningful work, every single day
• Flexible shift patterns—because life happens
• Salary packaging up to $18,640 (boosts your take-home pay)
• Two bonus leave days—your birthday + wellbeing leave
• Training, mentoring, and access to LinkedIn Learning
• Four weeks of annual leave (with the option to buy more)
• Free and confidential Employee Assistance Program
• Long service leave after 5 years

Ready to apply?

Click “Apply” with your resume and a short cover letter telling us :

• Why this role speaks to you
• How your values align with ours
• What makes you a great Recovery Support Worker
• Have questions? Reach out to our People & Capability team : [e-mail]

We assess applications as they’re received, so don’t wait—we’d love to hear from you.

It takes courage to support someone’s recovery — and even more to believe in your own.

If this sounds like your kind of purpose, we hope you’ll apply

Please note :

Our team will be on a short Christmas break from Tuesday 23 December 2025 and will return on Monday 5 January 2026.

Applications will continue to be reviewed, with shortlisting and contact resuming after this time.