Mental Health Support Worker

NHS; Shire Of Northampton; On-site; AUD 55,000 - 75,000; Full time

Job summary

A healthcare organization in Western Australia seeks a Mental Health Support Worker to provide crucial support to patients with diverse mental health needs. This full-time role requires a candidate who can develop therapeutic relationships and effectively engage service users, working primarily in GP surgeries. Opportunities for career development within Northamptonshire Talking Therapies are available.

Responsibilities

• Develop therapeutic relationships with service users and carers within primary care.
• Liaise effectively with others involved in care.
• Engage service users with the agreed treatment plan and access appropriate services.

Skills

Experience in completing mental health assessments

Experience of working in mental health

Worked in a fast paced mental health service

Education

NVQ level 3 or equivalent knowledge and experience

Psychology degree

Job description

Mental Health Support Worker

The closing date is 04 December 2025

The role of Mental Health Support Worker / Practitioner within Primary Care is to provide support to people with diverse mental health needs that are being assessed and cared for by Primary Care; this may be (but is not limited to) referring to onward Mental Health support from NHFT, signposting to third sector support and potentially developing outreach / groups for cohorts of local service users. The role is to navigate the mental health system between primary care and other services, to ensure that the service user is fully supported and can access additional support when required. All interventions administered by the post holder will be under indirect supervision by Northamptonshire Talking Therapies registered and accredited practitioners and from the community of practice of PCN based mental health workers (being established once these MHSP are in post). The Mental Health Support Practitioners will contribute to the ongoing assessment and treatment planning for service users they are working with.

Main duties of the job

This role is available county wide throughout Northamptonshire. Expected working pattern will be to spend one day at Lotus House in Northampton and then the remaining 4 days of the week at allocated GP surgeries. These GP surgeries could be countywide across Northamptonshire. This is a full time patient facing role with limited opportunities for working from home.

Develop therapeutic relationships with service users and carers within primary care and support access into secondary care.

To liaise and share information, as appropriate, which maybe complex and sensitive with others involved in their care and in line with the Consent to Share Information Policy.

To engage service users effectively with the agreed treatment plan and to ensure access to appropriate services are obtained on needs led basis.

About us

Those interested in training and development may have the opportunity to apply and interview in the future to train as a qualified Psychological Well-Being Practitioner under Northamptonshire Talking Therapies as a start for further career development.

Northamptonshire Talking Therapies is a developing service, committed to staff wellbeing and provision of quality therapy following Government NICE guidance for treatment for the population of Northampton. The service aims to continue to build strong local community ties and with this aim as a focus there are numerous opportunities to work on creative projects and initiatives in the local area.

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

• Experience in completing mental health assessments

Application

• Experience of working in mental health
• Have worked in a fast paced mental health service
• NVQ level 3 or equivalent knowledge and experience
• Psychology degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northamptonshire Healthcare Foundation Trust