Mental Health Professional – Mental Health Intake Servies

NSW Health; Newcastle; On-site; AUD 118,000 - 144,000; Full time

Benefits offered by this job

Salary packaging

Annual leave and parental leave

Professional development

Career progression

EAP and Fitness Passport

Job summary

NSW Health's Hunter New England Health is seeking a Mental Health Professional to provide emergency mental health assessments, telehealth triage and crisis intervention across the Hunter New England region. The role supports access to timely care and operates on a rotating 24/7 shift roster.

This permanent full-time appointment offers remuneration of $118,162 - $144,021 per annum, plus 12% super and salary packaging.

Qualifications

• Experience in emergency mental health assessments.
• Knowledge of Mental Health Act 2007 and related legislation.
• Clinical leadership, supervision and education experience.

Responsibilities

• Provide emergency mental health triage, assessments and crisis intervention.
• Deliver telehealth triage and referrals across the region.
• Support rotating 24/7 shift roster and clinical care excellence.

Education

RN with AHPRA registration

Qualified in Occupational Therapy, Psychology, Dietetics, Social Work or Counselling

Job description

Mental Health Professional – Mental Health Intake Servies

Shape access to urgent mental health care through emergency assessments, telehealth triage and crisis intervention across the region.

Remuneration:$118,162 - $144,021 Per Annum (Dependant on Qualifications) + 12% Super + Salary Packaging
Employment Type:PermanentFull Time
Position Classification:Clinical Nurse Specialist Grade 2, Clinical Psychologist, Counsellor Level 3, Occupational Therapist Level 3, Social Worker Level 3, Dietitian Level 3
Hours Per Week:38
Location: HNE Mental Health Intake Services, James Fletcher Campus
Applications Close: Tuesday 17th November 2026

About the Role

Are you looking for an exciting professional development opportunity? Are you interested in providing emergency mental health assessments and telehealth triage services? Hunter New England Mental Health Intake Services is seeking motivated and skilled clinicians to join our team in a permanent position.

This is an exciting opportunity to work across a dynamic and innovative service that includes The Mental Health Line, Northern Mental Health Emergency Care – Rural Access Program (NMHEC-RAP), and the Mental Health First Responder service.

As part of Mental Health Intake Services, you will play a key role in providing mental health triage, assessment, referral, and crisis intervention to consumers across the Hunter New England region, supporting access to timely and appropriate mental health care. This role will see you work across a rotating 24/7 shift roster.

Join a supportive and experienced team committed to excellence in clinical care, collaboration, and continuous professional development.

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

Supportive and collaborative team environment

Ongoing professional development opportunities across the administrative network

Career progression opportunities within NSW Health

Annual leave and paid parental leave for eligible employees

Salary packaging options to increase take-home pay

Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

• Current Authority to Practice as a Registered Nurse with AHPRA with relevant post-registration qualifications and at least 3 years' experience working in the clinical area of their specified post-graduate qualification, or such other qualifications or equivalent experience deemed appropriate by the public hospital or public health organisation. OR;
• Must hold a qualification in Occupational Therapy, Psychology , Dietitian, Social Work, Counsellor (Degree in Bachelor of Health Science Mental Health, Djirruwang Program) which provides eligibility or membership of the relevant professional association / provisional or general registration through the Australian Health Practitioner Regulation Agency and proven experience in related field or a combination of both study and experience.

Additional information:

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

• This position is full time; however, part time arrangements will be considered (3 days per week).
• Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact ***************@health.nsw.gov.au for confidential support.
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Demonstrated experience and knowledge working with people with mental health concerns and their carers/guardian/family members and primary care networks. This includes knowledge of legislation and policies relating to Mental Health Services, including the Mental Health Act 2007.

Demonstrated experience in providing clinical leadership, consultation, supervision and education for staff and/or students.

Demonstrated commitment to consumer and carer focused clinical practice which is collaborative and provided in a holistic and respectful way.

Need more information?

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging:

is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via *********@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New Earth Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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